This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2006 I was in a rear end collision where I was struck from behind and forced into the vehicle in front of me and we were forced into a third vehicle in front of us. It resulted in several people being sent to the hospital with serious injuries. I was in the middle of two vehicles and my air bags did not deploy! I had a broken rib from the steering wheel and severe whiplash resulting in a surgery that left me in serious life long pain. The surgery consisted of 12 pins, 10 screws, 4cadavor disks and Fusion of 5 levels of my neck. My drivers airbag did not deploy and I believe if it had worked properly I would not have been so seriously injured. The vehicle hit me from behind at a high rate of speed as I was at a stop in a on the highway. The impact forced me into the vehicle in front of me but the air bags did not deploy. The estimated speed of the vehicle that hit me from behind was between 65 and 75 mph.
It was raining, the highway was wet, and I was driving at or below the rated speed limit. What I was not aware of was the flooding on the highway. My truck hit the 2-feet water, causing me to lose control, hit the guard rail with the truck flipping on its roof. Minor injuries and the truck could not be driven; however, the air bags did not deploy. The Pennsylvania state police were on site. The vehicle was towed and is a total loss, as per the insurance company. The manufacturer will be contacted due to the air bags not deploying. The truck was purchased used, I have had it for 10+ years, fully maintained, and it has 137,000 miles on it when the incident occurred.
The contact owned a 2001 Ford F-150. The contact stated that while driving at 35 mph, the vehicle skidded on black ice and crashed into a tree. The air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.
The contact owns a 2001 Ford F-150. The contact was traveling 35 mph when the vehicle crashed into a pile of rocks and both air bags failed to deploy. The driver suffered a broken nose and the front passenger suffered a broken arm as a result of the crash. The police were not notified. The vehicle was destroyed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not contacted. The VIN was unknown. The failure and current mileage was 120,000.
- Greenville, MS, USA
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The contact owns a 2001 Ford F-150. The contact stated that the air bag light illuminated on the instrument panel. The manufacturer was made aware of the failure and referred the contact to a dealer. The dealer was notified, but the failure was not remedied. The failure mileage was 140,000 and the current mileage was 150,000. Form returned no change
The contact owns a 2001 Ford F150. While driving approximately 20 mph, the contacts son crashed into a light pole and the air bags did not deploy upon impact. The contact hit his head on the front windshield and suffered a head injury. The police was called to the scene but a police report was not filed. The vehicle was towed to a local repair shop. The contact was waiting for the parts to be delivered in order to repair the bumper, hood and the radiator. The failure and current mileages were 101,617. Updated 06/17/10. Updated 07/16/10.
The contact owns a 2001 Ford F150. While driving 50 mph, another vehicle cut in front of the contact's vehicle. As a result, the contact crashed into the driver side of the other vehicle. The air bags failed to deploy. The dealer has not inspected the vehicle to determine the cause of failure. The current and failure mileages were 118,809.
2001 F150 clock spring was repaired. The malfunction prevented the horn and cruise control from working properly. It also caused a disruption of power to the air bag module thus preventing deployment in the event of a crash. The vehicle's warranty was for 60 months/75000 miles. At the time of repair the vehicle only had 60299 miles yet the warranty had expired ten days earlier. A month before the failure the vehicle was taken to the dealer for the Ford recall repair of the cruise control. The consumer inquired about the air bag and horn at that time and was told that the problem was unrelated to the recall. The consumer was also told to return with the truck at a later time because they didn't have time to repair that item right then.
My wife and I were visting my parents when we were heading home. We started the vehicle and while putting the vehicle into drive the air bags deployed. The seat beats locked up. The vehicle has not yet been repaired. Insurance will not cover this and Ford Motor Company will not repair cover this.
A person pulled out on me from my right. I hit their front drivers side. More than a foot of my frame was sticking out from the front of my truck. Hood folded. Drivers door jammed shut, dash pushed towards me.my airbags never came out. My truck was considered a total loss. The state trooperrs, county constable, ems personel and wrecker drivers all told me I was very fortunate to have not been more severely injured due to the fact that the airbags did not deploy. Thay said with the location of impact, speed (55) and type of impact they definately should have went off. I hit my right shoulder and breast on the steering wheel. It has been three weeks and I still cannot rise my right arm. I have mutiple contusions on my right breast which resuted in a large blood clot forming that will have to be sugically removed. The right side of my neck hurts very bad and shoots pain up behind my ear. I stay with a headache. I am under a physicians care at this time and have not been able to return to work.
While driving 35 mph, the consumer applied the brakes, but they failed. As result, the consumer's vehicle rear ended another vehicle. Upon impact, the air bag failed to deploy. After an inspection of the brake system, it was determined that the brake booster was defective.
While driving 60 mph consumer's vehicle was involved in a rear end collision, pushing it into another vehicle head on. Upon impact, dual air bags did not deploy. No injuries reported.
The consumers son was traveling with his friend in his new Ford svt 150 lighting truck. When the consumers son was asleep and his friend was driving he was traveling in an excess speed of 120 mph, he lost control of the vehicle and crashed. The front had gone head on into the embankment when the airbags did not activate including the side airbags. The consumers son was thrown out of the vehicle and killed.
Consumer stated that when hit at 60 mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. Dealer notified.
While at a stop another vehicle hit consumer from the rear. Consumer states' both driver side and passenger side airbags deployed. Drivers side caught fire.
I had an accident where I rear ended a stopped vehicle. I hit him directly in the rear while I was traveling approximately 50mph. My air bags never deployed, but I was saved from serious injury by the seat beat. I notified Ford and received a return letter from [xxx], Consumer Affairs which basically stated that "the air bag system is designed to deploy under certain conditions, non deployment in a collision, is not necessary indicative of a defect. What, is this man a moron to think a direct rear end collision with a stationary object at 50 mph is not the right condition. I believe this should be looked into by competent people. Sincerely yours. [xxx] dt information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The consumer's vehicle was involved in a head-on collision at approximately 45mph. Upon impact, both driver and passenger air bags did not deploy. The consumer stated that they had taken the vehicle to the dealer for a diagnosis and was told that the clock spring was inop. The consumer suffered from a chipped bone in foot, a sprained ankle and wrist, and a laceration on the ear. The consumer also hit the steering wheel with the side of his head and jaw-which caused him to have tmj.
A D V E R T I S E M E N T S
- Weeki Wachee, FL, USA