This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2001 F150 truck, the check engine light came on. I took my truck to the garage that does my auto work. They told me it was the egr pressure sensor. They replaced the sensor at a cost of $190. Later I found out that Ford had issued a service bulletin to have the sensor replaced and they sent letters to the owners to bring their trucks in to have the sensor replaced. Since I am the second owner of the truck I did not receive the letter and since I had 119,852 miles on the truck Ford would not fix it." Ford knew of the defect, why should I have to pay to have a defective sensor replaced".
While driving, the "service engine soon" light came on. I drove to the auto repair shop and it was determined it was the egr pressure sensor defect. I was told by the repair shop that he thought this might be a recall item on the Ford F150. I searched for recall notices on my truck and contacted the local Ford dealership. I was told that there was not a recall for the egr, but a technical service bulletin was issued and Ford sent out letters to have customers come in a have item replaced because of numerous complaints. My truck was ineligible because I now have over 72, 000 miles. Ford will not honor the tsb at no cost and the repairs will cost over $250. Why is their a mileage requirement for a mechanical defect that Ford has acknowledged?
A D V E R T I S E M E N T S
- Ypsilanti, MI, USA