A scraping sound from the right rear was noticed at 31,000 miles. Informed dealer of noise, sounded like brakes scrapping. Dealer said brakes were fine. 51,000 miles noise turned into a wining sound. Dealer said it was a non-related sound. Ford refused to honor warranty for mis-diagnois during warranty period. Dealer did not give any further advise nor recommendations at 31,000 miles. Ford said a wheel bearing check was not done at 30,000 miles. Dealer tech said axel was out of factory tollerance was cause. Repair cost was $3,500. I did not know what made the noise, I was describing the noise as possible brakes, but now Ford says that is what I asked them only to look at. That is not true, I said it is making a noise, sounds like the brakes, they should have drove it rather than just looking at the brakes. They said it was fine then, now they say I should have brought it back if the noise was still there. I did not as they said it was ok. When it started grinding, I then brought it back. I was lucky it did not lock up and cause an accident.

- Benicia, CA, USA