This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The torque converter in this vehicle locks up without warning. The problem is intermittent. The problem manifests while cruising and while at stop. When problem happens at stop, the car will lurch forward and kill engine. Stopping distance in increased when event occures during cruise. Incident occurred at near pedestrians and nearly caused collision. Incident occured in parking lot and caused slight bumber impact with stop post. Ford will not fix problem because no error codes are generated by the event, and cannot be duplicated by dealer. I am formally seeking appropriate remedy to have torque converter replaced. I am baffled by Ford's lack of concern and unwillingness to fix a low cost warrantied component. I will have unit reparied by independent mechanic if Ford continues to refuse. I will gladly submit failed unit to NHTSA for your analysis. Thanks for your support.
- Upland, CA, USA
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- Upland, CA, USA