This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the front seat belt retractor quit working without any previous problems. The seat belt will retract and not give any slack. He unbolted the seat belt fitting from the floor to allow the strap to go in further. The strap came out, but subsequently the same thing happened as before. This did not correct the problem. He bolted back the seat belt fitting. The vehicle has not seen by a dealer. No further repairs or corrections were made. Updated 11/29/05.
Seat belts in rear seating area is not able to retract or at times come loose from retracting, causing consumer to be stuck in the seat belt, and having to cut off the seat belt to get out.
Rear seat belts will not hold child in safety seat. Took vehicle to dealer, and dealer stated that it was not safe to have a child in a child safety seat in rear seat. When turning a corner child seat will tip over. One of captain's chair seat belt will not retract. Consumer almost had to cut belt in one incident to avoid passenger from being choked.
Driving to work on interstate. Hit "black ice" was on rt far side, was thrown into 2' concrete wall barrier on far lft side of interstate @ 50mpr head-on. SRS didn't deploy. Rceived injuries: Left shoulder/arm (seatbelt & thrown into driver's side door), neck, up'R back, rt knee, lft lower shin (lascaration, scrapes & bruises from hitting emergency brake.) transported to hospital. Fire dept noted/concerned that SRS didn't deploy. "brand new truck, airbags didn't work..why"" paid $30,000 for truck w/SRS & defective. Defective sensor, no airbags installed, or airbag manufacturer defect. Contacted hill Ford, was told, "sometimes airbags work, sometimes they don't." I said, "sometimes you die, sometimes you don't?" not accepting that answer for a safetly feature. Would of walked away from head-on crash w/little to no injuries. SRS would of stabalized me & I wouldn't of been thrown around or hit dash board. Why didn't SRS operate at all? american family ins breaking down truck for total damage estimatation. Over a wk since accident..no answers, no truck. Frame bent & cap twisted in accident....but do have injuries & defective SRS. Why"
- Pardeeville, WI, USA
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- Ida, MI, USA