This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford F-150. While the vehicle was stationary, the fuel tank strap became detached from the fuel tank and caused the fuel tank to strike the skid plate of the vehicle. As a result, the fuel tank was fractured and caused fuel to spill out. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 202,000.
The contact owns a 2000 Ford F-150. While driving approximately 50 mph, the fuel tank detached from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the straps and fuel tank needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.
The contact owns a 2000 Ford F-150. The contact stated that while the vehicle was parked, the fuel tank strap fractured and separated from the vehicle. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 11V385000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
While sitting stationary waiting for a traffic light. When the light changed I began to move and ejected a spark plug from my 5.4L Triton engine. After hearing a loud popping noise and the cab of the vehicle filled up with gas fumes. Luckly I was close to home. But I am lucky that the engine compartment did not catch fire from gas and vapors in the engine area.
The contact owns a 2000 Ford F-150. The contact stated that there was a fuel odor coming from the vehicle. Upon further inspection, the contact noticed that the vehicle was leaking fuel from the undercarriage of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the vehicle's fuel tank was rusted and fractured and needed to be replaced. The contact was also made aware of NHTSA campaign number: 11V385000 (fuel system, gasoline) in which the vehicle was included, but the contact failed to receive notification. The contact stated that the manufacturer would only cover the repair of the fuel tank straps and not the fuel tank itself. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 140,000.
- Mohnton, PA, USA
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Having a fuel leak where the tank is strapped to the vehicle. Ford has a recall on this issue, but unfortunately not for my VIN number. I expect Ford to make this right. It is too coincidental to have the same problem but not be covered for a recall. I cannot afford in any way the cost of the repairs for this problem. Please advise.
The contact owns a 2000 Ford F-150. The contact stated that there was excessive fuel leaking from the fuel tank. The failure occurred continuously. The vehicle was taken to a dealer where it was diagnosed that the fuel tank was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 203,000.
The contact owns a 2000 Ford F-150. The contact stated that while driving at approximately 45 mph down a small hill, the fuel tank straps fractured and caused the fuel tank to dislodge from the vehicle. The vehicle was taken to the dealer who diagnosed that the fuel tank straps, the fuel tank, and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,000.
I realize this is not a new issue, but it needs to be addressed. The first notification from Ford Motor Co. Regarding the 2011 recall for faulty gas tank straps was received the week of October 20th 2014, although I have owned the vehicle for over a year. An appointment was made with brondes Ford in maumee, Ohio the following week. The vehicle, which was having no issues at all, was left with ~$900 in damage. The faulty straps had corroded through to the gas tank, and so when they were removed, left holes in the gas tank. In researching this issue, this consequence has been rampant among these repairs, yet neither Ford nor their dealers' service departments will cover the damage! so a truck that was in perfect working condition was rendered useless. How can Ford be responsible for the straps but not the resulting damage they cause? I get that my truck is old, but if replacing the straps runs the risk of causing damage the owner will be liable for, it should be clearly outlined! the notion that only the faulty straps are Ford's liability is negligent. My hope is this issue will be readdressed with Ford and the owners reimbursed for the damages caused by Ford and its agents. Thank you.
The contact owns a 2000 Ford F-150. The contact stated that the fuel straps and the fuel tank were rusted and corroded with a possibility of fracturing. The contact noticed that there was fuel leaking causing the fuel level to decrease. The vehicle was taken to a dealer, who diagnosed that the fuel tank and the fuel straps needed to be replaced. The vehicle was not repaired. The contact did not verify if the VIN was included in NHTSA campaign id number: 11V385000 (fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2000 Ford F-150. The contact took his vehicle to the dealer to have NHTSA recall campaign number 11V385000 (fuel system, gasoline) repaired and was informed that the fuel tank had corroded and needed to be replaced at his expense. The manufacturer was notified of the failure. The failure mileage was 156,816.
5.4 Triton V8. Today while driving, spark plug and coil blew out of #7 cylinder head. This also occurred several months ago on cylinder #3. sounded like a shotgun blast which startled me taking my attention away from the road. Gas also blowing out of cylinder hole, and luckily no fire started. Strong smell of gas was present in cab of truck. Nauseated family members riding in truck. Upon inspection found plug and coil damaged by fuel rail. Also found spark plug threads stripped out of aluminum cylinder head. Known to be a common problem with Ford 5.4, and is also an issue that is know to be ignored by Ford. Ford estimates repair between $500 and $3500 for a known manufacturing defect that they blame on a spark plug maintenance issue.
The contact owns a 2000 Ford F-150. The contact stated he received notification of NHTSA campaign number: 11V385000 (fuel system, gasoline) and the vehicle was taken to a dealer for the repair. The contact was informed that the fuel tank had a leak and would need to be replaced before the recall repair could be performed. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic and both failures were repaired. The failure and current mileage was 115,000.
The straps on the fuel tank completely broke off as I was driving on the turnpike and the fuel tank fell down; causing it to drag on the road leaking out gas.
Rear fuel tank strap corroded through and broken, approximately 6 inches of driver side missing. Rear of tank was being supported by fill and vent tubes only. Front strap was intact but corroded.
I had an appointment at donley Ford in ashland, Ohio mon., 11-11-12 at 6 pm., to have the fuel tank straps replaced on my F-150 per the recall. When the technician removed the straps, the tank started leaking. When contacting Ford, they deny any responsibility for this problem. A quick search on the internet shows that many others have had the same experience. My truck was previously owned my brother and has been taken well care off. The technician even commented on its condition. The tank is in perfect condition except some rusting where the straps were. After searching the internet, I am sure that you have heard this complaint before. I am simply adding one more. Not only is there a potential for the straps to break, allowing the tank to fall, they also corrode the tank, causing it to leak fuel.
The contact owns a 2000 Ford F150. The contact stated that while driving 20 mph, the fuel tank detached from the vehicle. The contact stated that he pulled over and noticed that gasoline was leaking from a hole in the fuel tank. The vehicle was towed to the dealer for inspection where they stated that the fuel tank straps were fractured. The vehicle was not repaired. The manufacturer was notified and stated that she should have received notification of NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The failure mileage was 130,000.
After dealer completed safety recall 11S21 fuel tank straps, tank began to leak fuel. Ford refuses to acknowledge that this is a safety issue to fix broken fuel tank after recall work. There response to me was if the tank fell off the truck it would be covered, this has happened to many F150's hence the reason for the safety strap recall.
Like so many, I had to replace my fuel tank because of holes rusted in it ($500 cost to me). Even after NHTSA "studied" the issue for 10 months, they apparently determined that having gasoline spill out onto the road is not a safety concern for consumers. If this is true, then there is no reason to call the haz mat team in to clean it up, because ray lahood has determined that there is no risk of fire and the contamination of ground water is of no public concern? the tread act states that if a defect is hidden to mislead NHTSA, the company is subject to a $15,000,000 fine. If there is a death or grievous injury as a result, the penalty includes 15 years in prison (a ri woman sustained such an injury) why is ray lahood, david strickland and larry hershman so reckless with human life as to not enforce this law" why can they decide which consumers should be covered by consumer protections under the law and which ones should sooner die in a ball of flame" how can the hr department of a company threaten employees with termination if they refuse to cover up a tread act criminal violation that could, and I quote (charr occupants beyond recognition) all without consequence in spite of the letter and spirit of the law. This failure to corrosion protect is the same decision that killed a coast guard veteran in mass when the axel broke on his Windstar. Another tread violation meriting prison time, but NHTSA is again either too corrupt or too inept to its job. Likewise, the recent string of brake failure due to line corrosion is due to the same decision. How can anyone not know that these present risks to human life" how can anyone have so little regard for human life to seemingly run a protection racket like NHTSA seems to be, yet claim to be acting in the interest of the public and consumers"
A D V E R T I S E M E N T S
- Westfield, MA, USA