This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Concerns regarding getting repairs done to 2000 Ford F150.** answer required***. the consumer received a recall letter regarding the cruise control switch, however when he arrived at the dealer, he was informed the part(s) were not available, even though the recall letter stated they were. Recall#05V017000.
On June 16,2005 at around 2am, while we were sleeping, I awoke to my truck alarm going off. I looked out the bedroom window and saw my 2000 Ford F150 on fire. My truck burned. I contacted Ford and they sent me a letter saying there was a recall and it was my responsiblity to take the truck in. I did not receive one of these recalls. Please advise
Consumer states on 6-28-05 truck burned completely. She received a recall letter on 6-25-05 but never took the truck to dealer. The fire originated under the hood. The fire department. Investigated the fire with an undetermined cause noted. The truck was sitting still. She talked to Ford but not to the dealer. She did not contact anyone on 6-25-05 when she received the recall letter.
The consumer states that the cruise control switch leaked brake fluid back up through the controls on the top of the steering column at the flashers. As a result it shorted the controls out. The consumer had the cruise control module taken out by the dealership. The consumer noticed oil at the flashers about 3 or 4 weeks ago, and did not know what it was. The consumer had no turn signals or brake lights, and that is when he took the vehicle to the dealership. The dealership checked for recall and did not find any recalls on the truck. Consumer was informed that the same switch was in his vehicle that was being recalled on other trucks. The consumer has had sensor problems with the check engine light on the dashboard. This has been replaced twice. The vehicle is regularly maintained. The consumer has not contacted the manufacturer. The consumer is writing Ford and the attorney general a letter informing them faulty defects in these vehicles. *akthe consumer would like to see somebody do something for a change for the common man. The consumer was told by a mechanic if he would have replaced the fuse, the consumers truck would have burnt down.
- Malvern, AR, USA
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2000 Ford F150 caught on fire while parked. Car was parked at 7am and caught fire at 2pm. The is totaled and damaged three other cars. Ford told consumer that they could not be of any assistance because there wasn't a recall for the vehicle yet, for under hood fires.
We had arrived home from work about 3:30 on May 23, 2005. We went into the house and were watching tv and playing games. My daughter was in the back room with my son. They were playing uno when she had a popping noise. She looked out the window, it was now 4:50pm, and our truck was on fire under the hood. We immediately got out of the house and called 911. They responded within a few minutes. Had it not been for my children playing in the back room we never would have known until it was too late!! luckily, our home was only slightly damaged on the outside. However, the truck is a total loss. There is nothing left but the bed and the back two tires. We immediately contacted Ford. I waited the 3-5 days and was not contacted by anyone. When I called again, I was told that since it went passed the time limit that they were filing a "legitimate complaint" on my behalf and that I would be contacted soon. I called again after a few 2-3 days and they said they had my complaint and that someone would be contacting me and there was nothing more they could do. I then requested that it be sent to a supervisor. It was done and we still have not heard from Ford at all. It is now been almost, 2 days short, a month. I have no way to get to work. We only have one vehicle now and it is clear to me that Ford does not care about their customers. Every vehicle I have owned has been bought from Ford. No more!! and I am telling all our friends and family the same. They should not buy from Ford because they only care about their satisfied customers. If you have a problem they will not respond at all. They will put you off. This situation is now causing us to continue to suffer a month after it happened. That is uncalled for and negligent on their part. I also have medical condition that makes it necessary for me to get a monthly iv. If I can not get to work then I don't have insurance and I could die from this condition.
The contact owns a 2000, Ford F150. The recall notice issued specifically referred cruise control deactivation switch which could cause an under hood fire, and he had this repaired. However, Ford stated that this part was not covered in the recall. Cruise control in this vehicle never worked, and the part that controlled the speed control was out that was why cruise control did not work.
2000, Ford, F150 XLT, cruise control without the keys in the ignition caused vehicle to catch on fire. No prior problems before. Just found out that Ford had a recall on the vehicle, was not notified of a recall. The vehicle was parked and turned off. This was during the night. Vehicle was parked in the owner's garage. The maintenance records were kept up to date. Owner was asleep when this happened. There was no indication that there could be a problem. There were no injuries. Vehicle was totaled. This happened on 6-16-2005. Owners had contacted Ford, who had not responded. But they did say that some one would be in contact with consumer in 3-5 days. There was other property damage involved. A police report was issued stating that the fire was electrical, because they didn't see any signs of foul play.
Consumer had a 2000 Ford F150 that was part of NHTSA recall campaign 05V017000. Consumer called manufacturer with VIN, and was told vehicle was part of the recall, but they refused to do anything about it. On May 4, 2005 the vehicle exploded. Consumer didn't know about recall until after the explosion. Dealership said that a Ford investigator inspected the truck, and the corporate office stated that an investigator wouldn't inspect the vehicle because the cause of the fire couldn't be determined. Consumer obtained her own forensic investigator, and was told the fire was due to the cruise control deactivation switch. Not reported to the police, but there was a fire report.
My brakes failed and when I stopped my truck (Ford 2000 F150), the brake master cylinder was on fire. I put the fire out and had the truck towed to a Ford dealer. I had recieved a recall notice a few days prior from Ford regarding engine fires resulting from faulty speed control switches. The dealer confirmed that it was indeed the speed control switch that started the fire. When I called Ford to discuss the issue they stated that they had sent two recall notices and that it was basically my fault my truck caught fire. I have two issues with this: I only recieved one notice and that was on or about the time of the fire, and it is ludicrous to assume that on a five year old vehicle this problem had suddenly occurred and that this is my fault for not bringing the truck to the dealer within days of recieving the recall notice, rather than Ford's fault for not identifying this problem in less than five years. Total cost of repairs was $4814 plus car rental costs of approximately $150.
Just recently received a recall letter on cruise control switch. Consumer contacted the dealer, and he said they did not have the parts. On May 28, 2005 vehicle caught on fire in a friend's driveway.
2000 Ford F150 caught on fire while parked. A faulty speed control deactivation switch was determined to be the cause of the fire. The truck was parked or about an hour before it caught on fire.
The consumer stated the cruise control was disconnected to prevent a fire. The consumer was told he would get a phone call from the dealer when the parts for the recall came in. It has been over a month, and the consumer was irritated and upset with Ford. Recall campaign#05V017000.
2000 Ford F150 caught fire while parked in the driveway. The fire may have been due to a faulty cruise control deactivation switch. The consumer also has a 2004 Lincoln aviator that has a cosmetic seat problem, which the manufacturer refused to remedy.
Vehicle was parked in the driveway for about two hours when all of a sudden consumer noticed that it had caught on fire. Results showed that there was a short within the cruise control switch.
A D V E R T I S E M E N T S
- Mercedes, TX, USA