This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was going to Ford dealer for gas tank strap recall due to straps that have poor corrosion protection. As I was enroute to dealer I applied my brakes due to a car running a stop sign and my brakes gave way and I just missed a serious accident. I checked my brake line where the leak was and due to very poor rust the line blow out. I ask the dealer when performing the recall repair could he fix the line and was stated a $600 charge. While at the dealer I called Ford vp of customer service fred toney who then sent me to Mr. Fedders. I talked to a person from his office and told them that Ford has a big problem on brake lines rusting and because of that I just missed having a serious accident. I ask Ford to fix the linings at no charge and take the line for observation. I was told that since the truck is 10 years old and has 200,000miles on it they will not do anything. I stated that Ford has no problem repairing the gas straps of a 10 year old truck. Anyway had my truck towed to my mechanic and repaired. They replaced the front lines and intermediate brake lines due to poor corrosion. I was told my passenger side line and both rear lines are in great shape, no rust and coated. I told Ford about this and said I want a Ford rep to inspect my coated brake lines. And my defected line which I kept for proof. I ask Ford why some line were coated and some were not. I was told that Ford does not coat the lines. We have a serious problem here and could result in many deaths. If the other lines were coated I would have not had this problem. Ford just wrote this whole thing off. I expect NHTSA to get back to me as soon as possible. I expect my truck to be inspected and the line that I have kept to be inspected. I am now notifying NHTSA and Ford has been notified about this problem and is on record in the event nothing is done and people get killed the parties will have a problem.
Purchased my 2000 F-150 from gorno Ford in trenton, mi with 30,000 miles on the odometer. In less than 2 years and less than 15, 000 miles the following malfunctions have occurred: Front T-rod broke (replaced), front U-joints had to be replaced, parking brake froze up disabling entire system, all brake pads and rotors had to be replaced. This vehicle is not even at 50,000 miles yet.
- Dearborn Heights, MI, USA
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- Oaklyn, NJ, USA