This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My concern is the temperature blend door on the 1999 Ford Expedition. There are numerous reports of the plastic on the door cracking, causing the door not to open or close properly. Last winter I could not get my heat on to defrost the windshield, and was almost in a wreck because I had to wipe the winshield myself with a paper towel. The whole purpose of this door was to separate the cold from the hot air. Ford quoted about $1100 to fix this part since the whole dashboard has to be removed to get access to the part. I have not had time or the money to get this part fixed.
The contact owns a 1999 Ford F-150. The contact complained about electrical problems since the cruise control stopped working in August 2004. Within a month of the cruise control malfunctioning the ABS sensor illuminated on the dashboard, and the heater stopped working. Approximately one month ago the power door locks stopped working. When it was hot outside, the contact turned off the lights in the vehicle he had to remove the fuse. The contact stated there was a ticking noise coming from inside the fuse box. The consumer contacted the dealership, and they told him to bring the vehicle in for a diagnostic test at his expense. The manufacturer explained to the dealership that the consumer felt that the electrical problems listed above were caused by the cruise control switch. The consumer has since stated the power mirrors no longer work.
A D V E R T I S E M E N T S
- Center Barnstead, NH, USA