This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's and passenger's side exterior mirrors are losing their reflectivity. This is clearly a factory defect and presents a serious safety hazard to the driver of the vehicle and passengers of the vehicle. Ford Motor Company and the local Ford dealership have both refused to recall the mirrors or to provide financial assistance to repair the mirrors. The dealership has acknowledge the fact that there is a problem with these mirrors, but Ford Motor Company has not issued a recall on them.
The drivers side mirror (remote controlled type)vibrates at highway speeds causing rear viewed vehicle lights at night to bounce all over the place creating a dangerous situation. Dealer replaced mirror three times to no avail. Stated "Ford knows about it, but has no fix, why not complain to the dsb". there is nothing I can do for it until Ford acknowledges it as a defect and issues a tsb to us". okay I filled out the dsb form and a factory rep came and looked at it and stated: "98% of all F150's with these mirrors vibrate". "there is nothing I can do for you." Issue is still pending before the dsb. Ford's only tsb ref this issue says check tire pressure and/or bug deflectors. Both of these were looked at, still shakes. Ford has a design problem between the door/mirror combination. And the passenger side mirror does not move at all.
- Martinsburg, PA, USA
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- Locust Grove, GA, USA