This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is on current recall for strap securing the gas tank rusting. Not only the straps are rusting but the gas tank is also rusting. When one of my straps broke the gas tank dropped 2 ". both straps were replaced and then gas tank started to leak. I would recommend that the gas tanks also be checked for rusting by the support straps. I had to pay for a new gas tank to get my truck back on the road safely.
The contact owns a 1999 Ford F150. While driving 70 mph, the contact stated that both straps fractured causing the fuel tank to hang from underneath the vehicle. The vehicle was towed to the dealer and it was repaired. The manufacturer was not notified. The approximate failure mileage was 112,000.
The contact owns a 1999 Ford F-150. The contact stated that while driving approximately 20 mph he heard a loud dragging noise. The vehicle was pulled over to the side of the road and the contact noticed that the fuel tank was half way detached from the vehicle. One of the straps which held the fuel tank in place was fractured and the other was severely rusted. No fuel leaked from the tank. The manufacturer was notified and they stated that there were no recalls related to the failure. The owner purchased new straps from an independent mechanic and repaired the vehicle himself. The failure and current mileages were approximately 200,000. The VIN was unavailable.
My daughter was driving my 1999 Ford F150 truck (approx. 145,000 odometer miles) at 35 mph when one (probably the front), or both, gas tank straps broke. She dragged the tank about 300 yards before stopping. Both straps were broken by that time and the tank was on the ground with a deep dent the size of a baseball and the metal scraped clean in the front right bottom corner of the tank. In attempting to strap up the tank, the damaged portion was scraped on the ground, which opened a seam up and fuel began leaking. I had to unbolt and take out the fuel pump because I couldn't figure out how to disconnect the fuel line fittings. The fuel intake hose was snapped off. I had to clip/cut the fuel sensor wires because I couldn't unlatch the sensor wires. Another small hose came off (fuel overflow hose?) easily. I was then able to pull the tank out from under the truck and drain the leaking gasoline into a gas can and have the truck towed. A used tank was found with the original fuel pump in it to replace the damaged tank and a new gas gauge sensor attached.
On 7/16/11 the gas tank straps broke and dropped the gas tank on the ground while I was driving to the store at about 35 mph. I paid $94 towing fee, $242.03 to replace the straps etc. Fortunately the tank did not break open, or get ripped from the vehicle causing a fire or spill two weeks prior I paid over $300 to get the bolts removed for the starter as they has corroded in place - steel bolts into an aluminum transmission - genius!
- Lancaster, OH, USA
Search CarComplaints.com for these popular complaint phrases...
TL * the contact owns a 1999 Ford F-150. The contact was driving 55 mph when the fuel tank straps fractured due to corrosion. As a result, the fuel tank detached from the vehicle. The contact mentioned that no fuel spilled and both of the straps were fractured. The vehicle was taken to a local repair shop where the failure was confirmed and the contact was advised to have the fuel tank straps replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and current mileage was 175,000. Updated 09/02/11 updated 09/14/11
The contact owns a 1999 Ford F150. The contact stated while driving approximately 25 to 35 mph the fuel tank separated from the vehicle, and the fuel spilled onto the ground. The vehicle was towed to the dealer. The failure was not diagnosed. The contact does not know if the fuel tank straps were corroded. The vehicle was not repaired. The manufacturer took a report 1405151861 and denied assistance with the repair. The failure and current miles were 160,000. Updated 08/05/11 according to the invoice, the fuel tank straps rusted off which caused the tank to fall to the ground, creating a hole in the tank/ updated 08/12/11
The contact owns a 1999 Ford F150. While driving approximately 5 mph over railroad tracks, the contact heard a loud noise outside of the vehicle and maneuvered to the side of the road. He noticed the fuel tank partially detached to the ground in a tilted position. The fuel tank was not damaged and both metal fuel tank straps were completely rusted. The contact performed a temporary fix and was able to resume with caution. After reaching the destination both fuel tank straps were replaced with new ones. The manufacturer was made aware of the defect. Currently, there was an open investigation associated with NHTSA action number EA11006 (fuel system, other: Storage: Tank assembly). The failure mileage was 132,000. The VIN was unavailable. Updated 08/31/2011
My problem is the frame at the back is rusted out, the gas tank is rusted, the straps that holds the gas tank is rusted and in bad shape just about to let the gas tank to fall. Toyota was forced to buy their trucks back. How does Ford get away with this
At 11 pm last night, after I drove over a small bump, the gas tank straps on my 1999 Ford F150 broke, causing the gas tank to fall to the ground and leak a full tank of gasoline onto the street. Fortunately there was no fire, but I needed to contact the local fire department in order to have the gasoline cleaned up. I had the vehicle towed to a Ford dealership and I am currently awaiting contact from the service department. Updated 09/14/11 the consumer stated the straps broke off completely and he drove a block without recovering them. The metal portions of the straps were rusted prior to the break. Updated 09/21/11
The contact owns a 1999 Ford F150 pickup. The contact stated that after refueling the vehicle and driving 20 mph, all three fuel straps fractured, causing the fuel tank to partially detach and drag the ground. The vehicle was towed back to the gasoline station where the fuel straps were replaced. The dealer was contacted but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 165,000. Updated 07/21/11 updated 07/22/11
Gas tank straps rust and release tank without warning. Driving truck, 1999 Ford F150, when suddenly hear scraping noise coming from bottom of truck. Stop truck, but cannot detect problem. Scraping noise persists. A few miles down the road check again. Gas tank has dropped. Truck was towed to cooks service; gas tank, straps and fuel tank pressure sensor replaced. Truck was housed during all winters since new and regular maintenance performed. There are only 55,000 original miles on this truck as of 2011. Backup available.
The contact owns a 1999 Ford F-150. The contact stated was driving approximately 20 mph when he drove over a road bump and the fuel tank detached from the vehicle. The vehicle was towed to an independent repair shop where the contact was informed that both straps which held the fuel tank in place were fractured due to corrosion. The vehicle was not repaired. The failure and current mileages were 142,000.
The contact owns a 1999 Ford F150. The contact was driving 55 mph when he was advised that the fuel tank was hanging. The fuel tank was not leaking gasoline however, both fuel straps were corroded and caused one strap to fracture. The contact replaced the fuel strap. The failure mileage was 71,000 and the current mileage was 76,000.
The contact owns a 1999 Ford F-150. The contact stated that the fuel tank straps fractured. While the contact was performing an oil change on the vehicle, he noticed that one strap was already fractured and fractured the second strap while repairing. In addition, the contact stated that every brake line on the vehicle had to be replaced because of rust. The failure mileage was unknown and the current mileage was 105,000. The VIN was not available.
The contact owns a 1999 Ford F-150. The contact stated while driving approximately 15 mph he heard a loud noise. He then pulled into a open lot and noticed that the fuel tank detached from the vehicle and both straps fractured and were corroded. Fuel was spilled and approximately eight gallons of fuel leaked out of the vehicle. The police and fire department were called to detain the area. The vehicle was then towed to an independent mechanic who advised him that both straps and the tank needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 126,000.
The contact owns a 1999 Ford F-150. While driving approximately 55 mph, the contact heard a dragging noise from under the vehicle. The contact pulled over to the side of the road and noticed two of the fuel tank straps had detached from the fuel tank and were rusted. The contact stated that no fuel leaked. The vehicle was towed to the dealer where the technician stated that the fuel tank, the straps and a valve would need to be replaced. The vehicle was repaired. There was an open investigation under NHTSA action number: EA11006 (fuel system, other:storage:tank assembly fuel system, other:storage:tank assembly:mounting fuel system, gasoline:storage:tank assembly:mounting) that could potentially have been related to the failure. The approximate failure mileage was 203,000. Updated 08/24/11 updated 3/01/2012
A D V E R T I S E M E N T S
- Atkinson , NH, USA