This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford F-150. The contact stated that the vehicle was taken to be inspected vehicle. The muffler was removed and corrosion was discovered on the fuel tank straps. The contact stated that there was also an odor of gasoline underneath the vehicle. El cajon Ford 1595 E main St, el cajon, ca 92021 was contacted and the contact was informed that the vehicle was not subjected to a recall. The contact referenced NHTSA campaign number: 11V385000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. The VIN was invalid.
The contact owns a 1999 Ford F-150. While driving 20 mph, the fuel tank detached from the vehicle and fractured. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The dealer was not contacted. The failure mileage was 146,000.
Top front of fuel tank rusted out and fuel leaks especially when tank is full. Other areas on top are also very close to rusting thru. Ironically there was a recall few years ago to replace the 2 gas tank holding straps and the Ford dealer said the gas tank was fine "!? so either he was blind or didn't have a flash light or have an inspection mirror or was too lazy to replace the gas tank because it isn't an easy job " I feel that Ford has endangered my life and my family's life due to their blatant show of incompetence and irresponsibility ! once the gasoline should ignite it will catch the gas tank on fire resulting in a fireball and explosion. I also have any more pictures if needed. Thank you,
The contact owns a 1999 Ford F-150. While the contact was pulling into his place of residence at 5 mph, the fuel tank straps fractured and caused the fuel tank to drop forcefully. The contact was unaware that the fuel straps were loose or had any ability to become fractured. The dealer was notified, but the vehicle was not diagnosed or repaired. The failure mileage was 172,444.
- Peotone, IL, USA
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The contact owns a 1999 Ford F-150. The contact stated that the check valve and the fuel pressure regulator malfunctioned causing fuel to leak from the tank. The vehicle was taken to a dealer where it was repaired, but the failure recurred. The details of the repairs were unknown. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 1999 Ford F-150. The contact stated that the fuel straps were fractured due to corrosion. The vehicle was taken to an independent mechanic where it was confirmed that the fuel straps failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 11V385000 (fuel system, gasoline). The failure mileage was approximately 79,585.
While inspecting my vehicle for fuel strap recall 11S21, it was noted that the frame of my F150 was rusted through at the location where the new strap would be installed. My Ford dealer told me that they could not replace the recalled strap until the frame was repaired (at my expense). Ford does not repair the frame under the recall, only replaces the strap. I feel that Ford should do the frame repair as part of the recall, as the strap was less rusty than the frame. The straps, in my opinion, were of similar quality as the frame, only thinner metal. My truck has been very well maintained, but the undercarriage has been rusting excessively since new. I own much older Ford vehicles with no such issue; my opinion is that Ford sourced poor quality materials when building these model year trucks. I also have rust holes in the transmission dipstick tube and exhaust manifolds. No reason for this excessive corrosion, since I have been diligent about maintaining this truck. My 1982 Ford van has no such issues, and it has not been cared for as well as this truck. Thanks for your help.
When backing up after my F150 has been sitting about 2 days I have no brakes unless I rev up the engine for about 20 sec to build up pressure in the electric vacuum brake booster. Have almost hit my wife's car if I forget to let it sit to build up pressure. I have contacted my Ford dealer and they won't do anything about it because I am past the warranty. I am going to have to replace it myself because this is unsafe condition and Ford won't repair it. Also my truck loses power sometimes when accelerating and Ford stated that the turbo chargers are sometimes sucking in water that shuts down one side of the engine to prevent damage to the turbo chargers. There fix is to put a shield or longer tube on it to prevent this. Again because it is over the warranty period they won't do anything. Very disappointed in my F-150 3.5 ecoboost and won't be buying another one.
Ford recall 11S21 gas tank strap recall performed at lucas Ford in burlinton NJ. They said the strap pulled through rotted frame and Ford said because the recall only says they have to replace rusted straps they will not repair. They told them to put new straps on leaving rear one not connected. If this is a safety recall this is a fail as my truck could still have the tank drop and burst into flames. This is the same as Toyota recall for poorly treated frames just Ford was allowed to only replace 20 dollars straps that probably aren't even the problem.
Received the recall notice for fuel tank strap replacement. Took truck to Ford dealer in auburn MA. Dealer would not work on truck do to rusted fuel tank, insisted I needed a new tank prior to fixing. I took my truck to a Ford dealer in ayer MA., same results. A brand new tank has been installed, made an appointment at my local Ford dealer in auburn, MA. Dealer refuse to install straps, complain about connection areas which I'm not familiar with. I mention to dealer that my new tank is not secure and this is a hazard to myself and the public. My truck is primarily used in winter driving and local runs for house chores. My truck is being used on a limited bases now, winter is approaching and would like to have this problem resolved, please help.
Received recall from Ford Motor Co about gas tank straps. Scheduled appointment with freedom Ford 3941 admiral peary hwy ebensburg pa 15931. Went to freedom they looked at my truck told me that straps rusted frame and would need to be repaired I told to do it, that it should be covered because of premature rusting of straps. Service writer said it is not covered it would have to be sent to his mechanics house and would cost $300. I asked why it could not be done at freedom and he stated they do not do that work here. I told him I do not have the money that it should be covered. He said that they would not repair it. I left freedom and my tank fell after arriving home. I have been unable to use my truck and believe Ford should pay to have this repaired.
The contact owns a 1999 Ford F250. The contact stated that the fuel tank became detached from the vehicle while driving an unknown speed. The vehicle was towed to the dealer, who advised that the fuel tank straps were corroded and caused the fuel tank to separate. The vehicle was not repaired. The VIN was not available. The manufacturer was made aware of the failure. The approximate failure and current mileage was 210,000.
The contact owns a 1999 Ford F-150. The contact stated that while driving 75 mph, the vehicle exhibited an abnormal noise. The contact was able to move off the roadway to inspect the vehicle. The contact son discovered that the fuel tank was dragging and spilled gasoline on the roadway. The vehicle was towed to the dealer where the contact was advised that the fuel strap was corroded and had become separated from the fuel tank. The manufacturer denied assistance with the fuel tank replacement. The vehicle was not repaired. The failure and the current mileage was 254,000.
Filled up tank and the front gas strap failed about one mile later in town. Gas fill tube broke off of tank and poured gas out on road, while pushing tank through gas. Pulled over in nearest parking lot because of noise of tank being pushed on pavement. Parking lot was a grocery store full of cars and people getting groceries on a snow storm night. I had to start and move the vehicle after inspection so that I did not blow up people! moved it to the back of the lot. Snow storm saved my life and many other people. Hazmat came, police came. Huge expensive fuel spill. I had tried to get the straps replaced twice before this incident and Ford did not have parts or time.
Fuel tank now leaks after the Ford dealer replaced the straps (11S21 recall). They said they will not cover the tank replacement even though the tank did not leak before they replaced the straps!
The contact owns a 1999 Ford FI50. The contact stated that there was a puddle of gasoline fuel under the vehicle. The contact referenced NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for inspection. The contact was advised that the fuel tank failed therefore, the recall repair could not be performed. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 150,000.
The contact owns a 1999 Ford F-150. The contact stated that while traveling 25 mph, he heard an abnormal dragging sound from under the vehicle. The contact merged to the side of the road and noticed that the fuel tank had become detached from the vehicle. The vehicle was towed to the contact's residence where a private mechanic confirmed that the fuel tank failed. The vehicle was then towed to an authorized dealer where the contact was awaiting repairs under NHTSA campaign number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer advised that the vehicle would not be repaired under the recall because the failure was caused by other components not mentioned in the recall. The vehicle was not repaired. The manufacturer was contacted. The failure and current mileages were 306,000.
A D V E R T I S E M E N T S
- Santee, CA, USA