This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer expriencing problem with dealer honoring manufacturer's recall pretaining to the lug nuts:bolts. Consumer been trying to get the dealer to do the repair since 15-Jul-98, and dealer informed consumer that they are unable to get the parts from manufacturer. Second attempt was made on 26-Oct-98, still being informed that they are unable to get parts from manufacturer.
Consumer took the vehicle to the dealer, and dealer tightend up the lugs: Nuts. Consumer is still waiting for lugs: Nuts, so when driving the wheel won't come off.
- Nurfreesboro, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Had received recall notice in the mail 98V-095.000. Was informed by dealer that no parts were available. Letter stated consume R will be receiving notification in 3rd quarter. No letter. No parts. Owner upset.
Recall # 98V095000, wheel lugs: Nuts; recall has not been done to this vehicle because of no parts. As stated in the recall, failure can cause loss vehicle control and accident.
Consumer received recall letter concerning a problem with the lugs: Nuts. Contacted the dealer, no parts available to remedy the problem. Dealer states the parts are on a first come first served basis. Recall number 98V095000,
Received recall notice (#98V095000) from manufacturer. It was informing owner no lugs: Nuts parts were available. 3rd quarter letter will be sent when parts are available. Has not received letter as of yet.
Received manufacturer's recall notice #98S-14 in June, 1998, informing consumer of lugs: Nuts replacement. Also, informing consumer that another notice would be sent in third quarter of this year, letting consumer know when the parts will be avaiable. It is now fourth quarter. Dealer informed consumer that no parts were available, nor further information could be given at present time.
Had received recall notice (#98V095000) & called dealer. Was informed that the parts were not available. Will call when they come in. As of this date, has not heard from dealer or manufacturer concerning lugs: Nuts:bolts.
Had received recall notice (#98V095000, lugs:nuts:bolts. Called dealer and was informed that the parts were not available at this time. Dealer will call owner when parts do become available. As of this date, has not heard anything yet.
Recall 98V095000.manufacturer's 98S14. Dealer did not remedy the recall because the parts wer not available, and they did not know when the parts would become available. The consumer has returned the vehicle to the Ford dealer.
A D V E R T I S E M E N T S
- Moatsville, WV, USA