This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I live in the Florida keys where it is pretty warm but where the maximum speed limit is 55mph and mostly much less. There are few high speed (highway) miles on my tires. Having said that, I drove to port orange (daytona beach), Florida to see my father who recently had surgery and on the way home (only 8 miles into the return trip) I suddenly got a vibration in the ride. I was doing the speed limit of 70mph on the interstate I-95. I pulled over and checked my tires and didn't see anything and so assumed the problem was the road. I then drove a short distance and changed lanes but the vibration didn't go away so I kept to a lower speed (around 50) and took the next exit where I pulled into a parking lot and did a detailed examination of my tires. What I found was a raised area on the tread of the front left (driver's side) tire. It was approximately 12 inches long and 2 1/2 to 3 inches wide. It was difficult to detect visually because it was not raised very high but was easy to detect by running my hands around the tread of the entire wheel. I checked all other tires and didn't notice a problem so I located (with the telephonic assistance from my parents) a Firestone dealer back in port orange where I had just come from and drove there. At first the guy in charge told me I would have a 2 hour wait since he had lots of paying customers in front of me but after explaining (rather forcefully) that this was an emergency problem due to a defective product and that I had an 8 hour drive ahead of me that his product had already delayed by at least 1 1/2 hours he finally told me he would get me in the bay in an hour. At first, he was only going to replace the one tire. I insisted they inspect all the tires and it was a good thing I did... they found the tread on the right front was also separating and that it was also dangerous and would need to be replaced which they did. I want the remaining two replaced. (tiresize: P235/70R16)
Left rear tire had a split around the rim, aftermarket equipment installed at 49000 miles, tires were Bridgestone fueler 684, size P265/75R16, sears replaced tires.
Tires failed at 16,000 miles then again at 26,000 complaint sent to Firestone but they sent letter that they will not cover the replacement because the tires were bought before the recall. Please help. The tires didn't wait for the recall to split and put me and my family's life at risk. (tiresize: P235/70R16)( dot number: Tire size: P235/70R16 )
While driving on highway front left tire went flat, and then consumer replaced tire with spare. About 50 miles later, tire came completly off vehicle. Vehicle crashed in the side of road, and did some damage to vehicle. Contacted dealer, and the dealer said that they could not do anything for him. The spare wheel that was used during replacing flat tire came off due to defective coating that the vehicle manufacturer had recalled for coating breakdown and causing the lug nuts to come loose and spin off. ( the tire make and model was not given)
- Mckinney, TX, USA
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Tire had partial tread separation and a near-perfect radial split from root of tread to bead. Actual tread surface was fine. Dealer said it had been "cut." (tiresize: 265/7516lt)( dot number: Tire size: 265/7516lt )
Both front tires are cracking and seperating between the treads had them checked and found the the cords are separating between the layers of the tire and are not safe to use !!! I have jus replaced these two front tires with another brand [bfg] and there is no comparson on how much better the truck handles a drives I still have these tires and have conctaced Firestone about this problem and of course they want them so no one else can see the defects in these other wilderness tires thank you jeff.
Firestone wilderness ht right rear tire went flat, a rock was stuck on the middle of the tire, Firestone would not fix the tire, P235/75R16 dot vn085T770P.
My 1 tire had started to separate exactly like the 15" Wilderness AT tires that have been recalled. I've waited to see if my tires would be recalled. I replaced my tires w/new Goodyear tires the very next day, but I kept the old tires which the other 3 show significant deteriation. I also took pictures of all 4 tires showing the cracks along with the 1 that seperated. I feel the public should be made aware of this & that the 15" tires are not the only ones that could seperate & cost innocent people their lives. I feel alot of consumers have a false sense of security & this is should be of the upmost urgency!! sincerely, ann C rickenbach.( dot number: W208 1pt tire size: P235/70R16 )
My 1 tire had started to separate exactly like the 15" Wilderness AT tires that have been recalled. I've waited to see if my tires would be recalled. I replaced my tires w/new Goodyear tires the very next day, but I kept the old tires which the other 3 show significant deteriation. I also took pictures of all 4 tires showing the cracks along with the 1 that seperated. I feel the public should be made aware of this & that the 15" tires are not the only ones that could seperate & cost innocent people their lives. I feel alot of consumers have a false sense of security & this is should be of the upmost urgency!! sincerely, ann C rickenbach. (dot number: W208 1pt tiresize: P235/70R16)
Tire failed under normal use conditions for no apparent reason. No road hazard noted before failure. Sidewall blowout included tearing of rubber outward toward tread. No loss of control noted. No tread separation noted. No damage to vehicle. Firestone will not prorate tire for replacement. Will be replacing all 4 tires with another brand due to personnal experience with failres of two P235/70R15's on previous vehicle. (tiresize: P235/70R16)( dot number: Tire size: P235/70R16 )
This Ford F150 1998 has fierstone wilderness/ht P23570R16 on it. Consumer noticed that front left tire started to separate. Dealer prorated the tire, and replaced it with the same kind of tire. Firestone prorated a new set of wilderness tires at a lower cost.
At 15,000 miles all the tires are worn down past 2/32th". warranty states that there warrantied to 6 years, 60,000 before the tread would wear down that bad. Ive been to numerous Ford and Firestone dealers but none would honor the warranty. Ive also located cracks in the treads. I still have all 4 tires in my possession since ive replaced the originals. At 15,000 miles the vehicle was only 1 year and 9 months old. Ford and Firestone admitted that there "might" be a problem but pawned it off on each other. (dot number: VN08 tiresize: P235/70R16)
I took my tires to a Ford dealer and showed them. The only thing they said was that I better get them changed or park my truck. These tires still look new. But they are getting air bubbles under the tread. Belts are coming apart or broken. But the tread still looks like new. I dont think it is fair, they have a problem with these tires and wont fix them. I have even talked to my Ford dealer about your advisery and they said it doesnt mean anything to them. Please dont let these people get away with this. My wife and 4 kids ride with me, I cant afford to loose them becouse some tire company feels like they dont have a problem. Thanks.( dot number: Tire size: P235/70/R1 )
The first incident with an occurence date of 10/9/99 was when I located a lump in the left side front tire. While driving at slow speeds the steering wheel would move side to side as the lump or raised portion of the wheel would come into contact with the road. At higher speeds it felt like the tire was out of balance. I finally located the lump and had the tire replaced. I was informed at the time the belts had seperated. The tire was replaced but only after the price had been prorated according to the manufacturers warranty. The second incident was much more serious. While returning home from the northern part of the state the tread completely seperated on the right front tire. I was travelling on a highway known as the cimmaron turnpike. The speed limit on the turnpike is 75 mph. I noticed a vibration and then the whole tire let go. The tread stripprd off and tore up the whole inside of the fender as it continued to go around. It tore out the inner fender well liner. It looked exactly like the tires being shown on the news reports concerning Firestone. After these two incidents these tires were replaced under the manufacturers warranty but only after they had been prorated. I replaced the two rear tires in April of 2000 prior to taking a trip because I thougt they might do the same thing.( dot number: Tire size: 235/70sr16 )
I haev been advised as far as the advisory of wilderness ht tires currently on list, for 1 Firestone dealer in my are refused to inspect tires period. I drive highways and at this point now where the truck has been docked due to questionable safety of tires. I have been in touch with Firestone numerous times and Ford which Ford will no replace them at all period, these are fact tires still on veh and are like new to this day I requested replacements from fire which they denied me.( dot number: W2 tire size: 235 70 16 )
Tire had thumping sound. Took car to les schwab to look at. Said nothing wrong was found. On vacation, sound worsened. Took vehicle to Ford dealer, told me that I should go to Goodyear dealer. Goodyear said that tires were "cupping" which means the cords are separating. They would not replace, tire, made me buy new ones. Said because I didn't rotate tires every 3K miles, that I voided warranty. I checked with Ford, and the tire rotation isn't a warranty must, only a reccommendation. Should not void warranty. I called Goodyear and they told me they could do nothing. I just want the warranty to be honored.( dot number: Tire size: P235/15 )
A D V E R T I S E M E N T S
- Sugarloaf Key, FL, USA