This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Gear shift indicator snapped in nashville, tn on crosscountry trip from Arizona to Maryland, stranding us 36 hours in nashville. Gear shift indicator would not go into park. Cable fixed, but it must have taken out our alarm system and steering wheel locking mechanism. Steering wheel will not lock unless you yank it 900 to the right or left. Koons Ford in annapolis, md, told us this was "normal" on the locking problem, and that four other vehicles on their lot do the same thing. '!@#$%. we now have an appointment on Sept 1 for them to repair the locking mechanism after my daughter called them this past wheel completely unable to unlock the steering column. Ford service is an oxymoron. There is no such thing.
- Chandler, AZ, USA
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- Chandler, AZ, USA