This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Torsion bar severed. Defect was discovered while vehicle was parked. Private mechanic has not provided any information as of yet for cause of defect. Please provide any additional information/attachments.
While truck was parked in garage the driver's side torsion broke. February 1999 the torsion bar on the passenger broke while driving at 20 mph. Fortunately in either case no injuries. This is not a normal failure, but after contacting Ford directly and the dealer where the truck needed to be towed eiter stated this is a problem. My family now feels for their safety next time we drive in the truck. I need to be convinced that can't happen again and that there was problem with the torsion bars used on that year truck.
- Lagrangeville, NY, USA
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Passenger's side right torsion bar collasped and broke which caused passenger's side of vehicle to drop down on one side. Consumer has contacted dealer, dealer has replaced torsion bar.
Was moving 15mph when a pop sound was heard. Right side went down. Was barely able to steer vehicle. Took vehicle to Firestone retailer & informed it was torsion bar that had snapped.
While driving at approximately 20 mph consumer heard a popping noise. Apparently torsion bar completely snapped which caused vehicle to become lop sided.
Consumer got in vehicle and torsion bar on left side broke. Dealer had no explanation, they repaired it. Consumer was concerned that this problem could result in a serious injury or death. Consumer changed his own oil & hoping this wasn't a problem.
The dealership is calling the torsion bar a "wear and tear item" therefore it is considered a warranty item and not a manufacturing defect. For my truck, which is used as a commuter vehicle, has the "off-road package" and has seen a non-paved road all of 5 times, I find it unacceptable that this item is not covered under some sort of warranty or recall. I have searched the NHTSA database and seen numerous (36) customer complaints on the same type of failure. I could understand the torsion bar failure (maybe) if the truck were used on a daily basis for construction purposes or if I exceeded the recommended uses of the vehicle, but I have not. The truck is at less than half its expected life and yet one of the main suspension components had failed. This bar replaced the coil springs on the past generation of trucks. Have you never heard of coil springs snapping" I also find it rather troublesome that Ford has recently been accused of turning the other way when problems arise with its vehicles. Is this going to become another Firestone recall scenario or will Ford take responsibility for its engineering/manufacturing mistakes" IM starting to wonder what built Ford tough actually means.
Passenger side torsion bar failed and suspension dropped. Fortunately vehicle was stopped. Broke at rear mounting at tensioner point. Ford replaced under warranty but refused to change driver side even though it exhibits significanct surface corrosion in the same area. From my search of NHTSA and other internet data and from Ford employee comments this appears to be a repeat problem for this vehicle. I have electronic photos showing pitting and corrosion of driver side torsion bar that Ford states is acceptable. I have noted that NHTSA opened an action #PE98-009 on this matter 13 Feb-98 and closed it 30 June-98. I've also noted numerous complaint filings for F150 torsion bar failures with NHTSA and other internet data bases. This would seem a highly dangerous situation that could result in accident and fatalities if breaking at highway speed. I beleive this warrants a new investigation and issuance of corrective action requirements to Ford. The fact that complaint files indicate frequent back orders for parts might indicate Ford is doing a lot of replacements.
A D V E R T I S E M E N T S
- Mount Jackson, VA, USA