This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Ford F-150. The contact stated that the fuel tank straps were completely rusted and causing the fuel tank to leak. The contact later received notification of NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) and contacted the dealer for repairs. The dealer was advised of the failure and stated that they would not replace the fuel tank unless it was completely detached from the vehicle and leaking fuel. The vehicle was not repaired. The failure mileage was approximately 150,000.
The contact owns a 1998 Ford F-150. While parked, the contact noticed a fuel odor. After inspecting the vehicle the contact noticed that the rear fuel tank strap was corroded and caused a fracture in the fuel tank, causing fuel to leak. The vehicle was taken to the dealer where the technician advised that the vehicle was included in the recall under NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) but the recall would only cover the fuel strap replacement and not the fuel tank. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 96,000. Updated 10/27/11 updated 12/06/2011
The contact owns a 1998 Ford F-150. The contact received notification of NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer. The dealer refused to perform the recall repairs due to rust on the mounting hooks for the straps. The dealer stated that they would have to weld the mounting hooks. The contact did not call the manufacturer and the vehicle was not repaired. The contact stated that the failure was a serious safety issue that could lead to a crash. The failure mileage was 140,000.
The contact owns a 1998 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the contact was informed that the fuel tank was leaking as a result of corroded fuel tank straps. The contact was also informed that they were only required to replace the fuel tank straps according to the recall. The vehicle was not repaired and the manufacturer was not made aware of the failure. The failure mileage was 130,000.
The contact owns a 1998 Ford F-150. The contact stated that the vehicle was parked when he noticed that one of the fuel tank straps was fractured due to corrosion. The two remaining fuel tank straps were experiencing corrosion as well, but were not fractured. The vehicle was taken to an authorized dealer and was repaired under the recall associated with NHTSA campaign id number 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The contact expressed concern because only the fractured strap was replaced under the recall. The contact was informed that according to the recall, they were only obligated to replace the fractured strap. The manufacturer was made aware of the failure and informed the contact that they would only replaced the strap which fractured. The contact also stated that the rear leaf springs fractured and pierced through the truck bed due to corrosion. In addition, the frame under the front driver side also exhibited rust and corrosion. The failure mileage was 175,000.
- New Albany, IN, USA
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Gas tank straps broke and gas tank dropped onto skid plate and wore a hole into the gas tank causing fuel to leak. Took the truck to a Ford dealer in town and they ran the VIN number and said it was covered. Four weeks later was told that Ford declined to fix because the truck had a skid plate. Call Ford customer service and was told that the skid plate was there to hold up the gas tank. Seems if a skid plate was there to hold up the tank why is there straps?
The contact owns a 1998 Ford F-150. The contact stated that there was a hole in the fuel tank and fuel was leaking. The contact received notification of NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) and the vehicle was taken to the dealer for recall repairs. The repairs did not stop the fuel tank from leaking. The dealer informed the contact that the fuel tank would need replacing but was not covered under the recall. The dealer contacted the manufacturer who confirmed that they will not assist with repairs to the vehicle because the specific part that had failed was not included in the recall. The vehicle was not further repaired. The failure mileage was 133,355.
While the vehicle was traveling on a level, paved two-lane rural road, the front fuel tank storage mounting strap broke. The front of the fuel tank dropped down and came in contact with the road surface causing it to be dragged. The tank was pushed backwards and it broke off the brake line to the rear axle creating a loss of braking ability. The vehicle coasted to a stop and it was found that the fuel tank was punctured where it had dragged on the pavement, causing a loss of approximately fifteen gallons of gasoline on the surface of the road. The local Ford dealer was contacted and it was determined that the dealer did not have the parts required for the repair. The Ford dealer advised to have the vehicle towed to a non-Ford repair facility, have it repaired and the cost would be reimbursed by Ford.
The contact owns a 1998 Ford F-150. While rotating the tires on the vehicle the contact noticed the fuel tank straps were corroded. The manufacturer was made aware of the failure and stated there was a recall under NHTSA campaign id number: 11V385000 (fuel system, gasoline:storage:tank assembly:mounting) but the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 170,000.
The contact owns 1998 Ford F-150. The contact stated the tank was covered with rust and he was able to stick an object through it since there was a hole in it. The contact was awaiting a service appointment with the dealer to have recall number: 11V385000 ( fuel system, gasoline:storage:tank assembly:mounting) repair performed; however, he stated the tank as well as the straps should be replaced in order to prevent further hazards. The manufacturer was not notified. The current and failure mileage was 140,000.
Upon hearing of gas tank strap recall for my Ford pickup I decided to take a quick look at mine to see if either one was cracked. Once under the truck I smelled gas. A leak appears to be originating from around the innermost strap. Will Ford repair the leaking gas tanks with the recall?
The contact owns a 1998 Ford F-150. While driving approximately 30 mph the contact depressed the brake pedal. The brakes did not respond and the contact crashed into a vehicle. A report was filed. The vehicle was towed to a repair shop where the mechanic stated the brake line was rusted. One of the fuel tank straps were covered with rust and the other strap was broken. The brake lines were replaced. The fuel tank straps were not repaired because the part was not available and had to be ordered. There was a NHTSA recall campaign number: 11V385000 ( fuel system, gasoline:storage:tank assembly:mounting) that may be related to the failure. The contact was unaware if the VIN was included in the recall. The VIN was not available. The vehicle was not repaired. The approximate failure mileage was 170,000.
The contact owns a 1998 Ford F-150. The contact stated that while driving 2 mph, the fuel tank detached from the vehicle and began to leak fuel. The vehicle was towed to an independent repair shop where the contact was informed that one of the straps which held the fuel tank in place fractured due to corrosion. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no assistance. Approximately 18 months later the manufacturer was again notified and the contact was informed that the vehicle was included in the recall associated with NHTSA campaign id number 11V385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was not yet taken in for repair. The failure mileage was 128,000.
While driving down the highway at 65 mph the strap that holds the gas tank in place broke. By the time we got to a safe place to pull over, the gas tank had a large hole in it from scraping on the road & 20+ gallons of gasoline was running out beneath our vehicle. We were extremely lucky there was no fire. We had to pay $240 for a flatbed to get the vehicle back home & another $500 to put on a new gas tank & new straps. Not to mention the $65 in gas that poured out on the road. I think a warning from Ford would have saved us from what easily could have ended in disaster.
I own a 1998 Ford 150 pickup and the gas tank straps have rusted through and it is dangerous. I have been told that there is a recall from Ford but when I took my truck to the Ford dealer I was told that if a recall was on the news that it many be a year before the recall letters are mailed. Is this true? I worry because how many people may lose their lives over the year it takes to get the letters mailed out...
The contact owns a 1998 Ford F-150. While driving approximately 70 mph, the fuel tank detached and began to drag onto the ground. The vehicle was driven to the side of the road. The contact noticed both fuel tank straps fractured as a result of rust; however there was no fuel leaking. The fuel tank was temporarily repaired with a strong rope. The failure was not diagnosed or permanently repaired. The manufacturer was not made aware of the defect. The approximate failure mileage was 70,000. The VIN was unavailable.
A D V E R T I S E M E N T S
- Alton, MO, USA