This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford dealer informed me that tires were seperating. I replaced all four tires. Spare is still same tires as original. Spare has W208 code( dot number: W208 tire size: P23570R16 )
I tried to submit this but got a message that weg site was unavailable. But on retrying got a message already submitted, but obviously not so. The tires are not on recall. I inspected them all anyway. The left front had wire belt edges sticking through the casing. I had about 20 pricks in my hand from feeling. I could put my had under the tread and pull it away from the casing. I replaced all 4. I called, Firestone, Firestone-bridgesone headquarters, Ford, the Ford dealer, two Firestone dealers and have not received satisfaction. One dealer said [on the phone] that the fault was Ford's because they didn't tell their customers to align the wheels often enough. The other dealer inspected the tire and said the failure was due to alignment. I asked how much would cause the problem and he replied 1/4". I showed him the alignment data at 0.05" out and he said that the other front, although within spec was at the high end.( dot number: W2081pt197 tire size: P235/70R16 )
Tires in this failure are not on the recall list but are Firestone. I was concerned so I inspected the tires. My visual inspection of all 4 tires indicated that the left front tire had wire belt edges sticking through the casing. [I put about 20 pricks in my hand feeling the inside edge] I could L put my hand under the tread and pull the it away from the tire. I replaced all four tires because of the similarity to tires on recall. After many calls to Firestone, calls to Firestone/Bridgestone headquarters, visits to dealers, calls to Ford, I have received no satisfaction or offers to reimburse me for the failure. One Firestone dealer said it was because Ford failed to instruct customers on proper alignment intervals. Another said it was an alignment problem. When I asked how much could cause the problem he said.25 inches. I showed him the alignment I had done on replacement which was only out 0.05 inches. He then commented that the other front tire was within but at the high end of the tolerance.( dot number: W2081pt197 tire size: P235/70R16 )
The tire's tread separated from the tire itself as described on television. Luckily no one was injured from the incident. Firestone has received the tire, and is in the process of acessing the damage to see whether it was a defect.( dot number: Vn08pu097 tire size: P23570R16 )
Failure was sudden and catastrophic. By the time I regained control of the vehicle and got to the side of the road there wasnT any tire left. I did not hit anything visible on the road and I was paying attention as I was passing a semi.( dot number: Not known tire size: P235/70R16 )
- Murfreesboro, TN, USA
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First two incidents involved tire blowouts at 50-70 mph. Each blowout appears to start as a tear along the outter edge of the tread where it meets the belts and then tore to a point in the sidewall. Essentially tearing a triangular chunk out fo the side of the tire. In reading all about current recall, it seems these tires are experiencing a similar problem. I do prescribed regular maintainence (3K) as directed by Ford and almost all my miles are highway miles. Now I have a third tire exhibiting tire peal when not 2K miles ago I had Firestone representative tell me I had at least 10K miles left on all my tires. I find it incredibly hard to believe such a highly rated product as Firestone produces should fail 3 times on the same vehicle in the same fashion. If you need to see the tire that's peeling I still have it. But independent tire dealers have all said treadwear would indicate longer tire life but the tire is definetly peeling of the belts.( dot number: Tire size: P235-70R16 )
2 of 4 tires have developed considerable cracks around the tread line on the sidewall of the tire. I have taken the truck to 2 different Firestone dealers and get varied inspection reports. At one of the service centers, a service mechanic tells me that he "wouldn't drive the vehichle on the highway under any circumstances in the state that they (tires) are in" while his manager tells me that "the cracks are probably caused by armor all". the other service center manager I took the truck to tells me that he has placed a call in to Firestone to see about this particular incident since the tires are not on the recall list but are questionable. He was to get back to me but has not to date. My initial complaint was intermittant shutter in the front end when braking hard from high speed. The problem didn't seem to be brake related but might be tire related given that it doesn't happen all of the time and that the cracking tires are on the front of the truck. They were purchased from a local Firestone dealer as replacements for the oem wilderness ht tires sold on the truck when I purchased it new and have about 32,000 miles on them. Firestone will not tell me that they are safe but will not replace them because they are on "not on the list". one manager did tell me that Firestone would probably end up replacing additional tire sizes in the future. I am no tire expert but given the cracks developing which are more than "cosmetic" it would appear that there are more issues with other sizes of this line of tire from Firestone. Any assistance or advise would be greatly appreciated. Sincerely, steven D. terrell( dot number: Tire size: P255-70R16 )
This is the 3rd original tire which has lost it's tread; the 1st two in febuary of this year (see previous report to NHTSA). This trip was in 108 degree temperatures traveling from austin, Texas to dallas, Texas. I have been very deligent to check the pressure in my tires once a week due to my travels to construction sites. My 4 year old son was traveling with me on this trip as his last summer roadtrip before school. Losing the tread this time scared me more with my son riding shotgun. These tires are still not on the replacement lists. The Ford dealer blew me off because he could do nothing because the tires are not on the recall list, and he said he could not get tires anyway. The Firestone dealer was also as helpful, doing nothing. Please do something for our kids futures, like put some safe tires under their parents cars and nail Firestone for their shoddy workmanship.( dot number: W 208 ipt tire size: P235/70R16 )
I had just merged onto 287 business North, when I heard the tire rip and a subsequent blow out. I measure the tire pressure of the other 3 tires and the pressure read good. The tire depth was just over 4mm, but the store manager who put new tires on my vehicle said that the tire wear was evenly distributed. I know the tires were approaching replacement time, but I dont think the tire should have failed.( dot number: W208irc039 tire size: P235/70R16 )
I had complete tread separation on one front tire and the beginnings of tread separation on the other front tire on 02/15/00 while traaveling West on I-30 to dallas, Texas. The following day both tires were replaced at the Ford dealership at my expense. Joe cambell the service advisor took me back when the truck was up on the rack and showed me the tires. He said, "boy, you were driving on air the last 20 miles! I am surprised you didn't die in a crash from a blow-out."( dot number: 027471 tire size: P235/70R16 )
A D V E R T I S E M E N T S
- Jacksonvile, FL, USA