This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear end is making a whining noise. The tires on the vehicle are starting to separate. The tires are brand new put on March 21, 2003. The tires are ameritrac general, P255/70R16. The consumer can not locate the number for the tire company. Therefore, he cannot contact them. The dealership states that he will have to pay for the diagnostic to find out what is wrong with the rear end. The consumer's mechanic states that the bearings on the rear end are bad due to bad casing; it will not align itself up with the transmission. Also, cruise control stopped working at the same time that the whining started. The mechanic states it will not ground in order to make it activate the switch. Consumer has contacted Ford, and was advised to take the vehicle in. When he called to take the vehicle in he was told he will have to pay for a service that should have been done before he purchased the vehicle. Consumer states that the vehicle has been sitting in driveway for six months, because it is unsafe to drive. When stepping on the brakes there is a mushy feeling, and the front end shakes and shimmies.
Consumer stated that while he was driving rear end shifted, causing the shifter to look toward the driver seat. Also the pin that held the rear end was rounded off.
Consumer was traveling 50mph, just came though a four way stop, entered intersection, and rear in came apart/ brakes went to the floor, and ABS braking system malfunctioned. Vehicle started sliding, and brake pedal went all the way to the floor.
Leaf spring assemblies middle left rear leaf spring separated after proceding past stop sign. Once separation occured, middle leaf spring rotated into left rear tire, causing damage down to metal belt of tire. Vehicle towed to dealership. Dealership would not cover damage of leaf spring or tire, repair cost: Approx. $450. Recall 98V161 was performed on leaf spring assembly to prevent leaf striking gas tank, but did not prevent leaf from rotating out to tire. Middle leaf spring was rusted on broken end and had been broken for some time, maybe even when recall service was don on it.
Leaf spring assemblies middle left rear leaf spring separated after proceding past stop sign. Once separation occured, middle leaf spring rotated into left rear tire, causing damage down to metal belt of tire. Vehicle towed to dealership. Dealership would not cover damage of leaf spring or tire, repair cost: Approx. $450. Recall 98V161 was performed on leaf spring assembly to prevent leaf striking gas tank, but did not prevent leaf from rotating out to tire. Middle leaf spring was rusted on broken end and had been broken for some time, maybe even when recall service was don on it.
- Sunnyside, WA, USA
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Vehicle and steering wheel experience vibration while driving, tires have been replaced(at 17616 miles) and balanced, however the vibration still exists, consumer states that something sounds loose in the rear.
After I purchased my truck, it developed avibration in the rear end. I replaced the tires that were on it when I purchsed it with multi mile wild spirit. The vibration continued. Next I replaced all the rims with new Ford Expedition rims, and the vibration continued. Next, I replaced the shocks on all four corners, and the vibration continues. The tires have been balanced a total of 7 times in 10 months. The vibration occurs between 58 and 75 mph.
Consumer's son was traveling about 70mph on the highway there was a blowout, and felt vehicle was jerking. Consumer was facing the opposite side of the highway. Got out of vehicle and saw rear on passenger's side was damaged, and rubber tread had come off the tire. Also, muffler pipe was hanging from the vehicle. There was front end damage.
[xxx], this is in concern to the E-mail I received from you about the overload springs on my truck. My truck was bouncing real bad, so I took it to the dealer about 4 weeks ago. They supposedly looked it over real good and found no problems. I had a blowout on the highway and noticed the spring was cocked about 20 degrees in the wheel and the overload spring was broke. I called the dealer the next morning and he told me to bring it back in. When I took it in, they finally conceded that something was wrong and ordered a new spring assembly, but told me they couldn't give me a loaner car and said that it would be okay to drive. I had a new spring assembly installed a week later. Today, while installing new shocks, I noticed that the right side is now broke in the same spot, where the spring assembly bolt is at. I called the dealer and they said that they are having problems, but that I shouldn't worry about it, unless it gets worse. I guess they want me to wait til I wreck the [xxx] thing. I know of alot of people who are having these problems. Feel free to call me anytime. By the way, I really need to know if it is okay for me to drive the truck? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Consumer had 2 defective rear ends on vehicle in less than 1100 miles. Now at 5K miles vehicle needs another rear end. The vehicle is currently at the dealer.consumer states that the paint on the rear end is burning off. The dealer synthetic high performance oil to endure the temperature. The rear end is taking more heat but the end still gets hot.
A D V E R T I S E M E N T S
- Wagoner, OK, USA