This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Ford F-150. Consumer writes in regards to vehicle repaired with defective parts. The consumer took the vehicle to the dealer because of an A/C problem. The A/C clutch assembly was making noise when the air conditioning was turned off. As the dealer was preparing to install a new A/C clutch assembly, the compressor fell apart when they removed the clutch. So, the vehicle needed a new compressor as well. The consumer gave approval for the repairs, thinking the dealer was going to use new parts. On June 25, 2011, as the consumer was driving 65 mph, the A/C compressor suddenly seized and broke the serpentine drive belt, which took out the power steering. The vehicle pulled hard to the left and it almost took him half way into the lane of on-coming traffic. The next the day, the vehicle was towed to the dealer, where they replaced the compressor and drive belt free of charge. That is when the consumer discovered re-manufactured parts had been used. On June 114, 2012, the compressor was replaced again at no charge. On October 16, 2012, the compressor was replaced again, because it was making a loud noise.
1) air conditioner hose spontaneously developed leak at start-up causing complete loss of freon and requiring 800+ dollar repair/replacement of components. No wear areas on part, no rub spots present and per service technician, no reason for part to have failed. 2) disc brake rotor failed at 57,000 miles without apparent reason, causing need for replacement and repair of disk brake assembly. Service technician again noted no reason for failure, no caliper failure, a recent pad replacement and highway driving pattern.
1st service at 3000 mileage-A/C leaked twice; later - alignment at the back (bed) area was croocked due to shocks; built-in floor mats almost caused an accident when the gas pedal became stuck to the the floor mat while driving; lastly, power steering wheel locked itself while driving on the road and was unable to manuever/control the pick-up's steering wheels; joeten representatives concluded that power steering pump failed/broke.
Consumer had taken the vehicle to dealer for repairs of the lugs: Nuts:bolts, but dealer did not had the parts to repair vehicle for the first time, and now the vehicle has the same problem. Dealer has been contacted. Consumer has became aware of recall 98S14, regarding the lugs/nuts/bolts. Steering not operating properly, it locks up when it rains. Transmission does not operate properly, consumer was informed of recall 97S86, however dealer stated that consumer would have to work with their schedule for repairs. Windshield wipers start by themselves. Turn signals worked too fast, dealer found a loose wire. Brakes did not work efficiently, takes a longer distance to stop. A/C was not cold enough. Serpentine belt was replaced. Door was out of adjustment, making it hard to open from the inside.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA