This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Explorer Sport Trac. When the vehicle was engaged in park, the key became stuck inside the ignition. The contact mentioned that he manually pushed a pin in the shifter to remove the key. The contact also mentioned that the gear was able to be removed out of park without the key being in the ignition. The vehicle was not taken to an independent mechanic or dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was 102,000.
- Mars, PA, USA
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- Knoxville, TN, USA