This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Put kids in car seats. Got in driver's seat and closed door and side airbags deployed. Ford is acting like this is the first time it's ever happened but I see lots of complaints about it online. Nothing done, so far. Waiting to see if it is covered on insurance. Local Ford dealership believes vehicle is totaled because they cannot put air bags back in and guarantee safety afterwards.
The contact owns a 2005 fort Explorer Sport Trac. While driving 50 mph during a storm, the vehicle began to hydroplane and collided with a tree. The air bags did not deploy. The contact experienced minor pain in various areas of his body, but did not receive medical attention. The vehicle was towed to a wrecking yard. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was notified. The VIN was unavailable. The failure mileage was 160,000.
The contact owns a 2005 Ford Explorer Sport Trac. When the contact attempted to close the driver side door, all of the side curtain air bags deployed except for the steering wheel air bag. The contact did not notice any differences in the vehicle prior to the failure. The manufacturer would not diagnose the vehicle because the contact cut the air bags out of the vehicle to see if the vehicle could be driven to his residence. The current and failure mileages were 34,592. Updated 09/16/08. The consumer stated he removed the air bags. Updated 09/18/08
- Spotswood, NJ, USA
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- Denver, CO, USA