This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Explorer Sport Trac. After inspecting the vehicle, the contact discovered that the frame was rusted and parts were fractured from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the frame and the front and rear motor mounts were rusted and needed be replaced. The vehicle was repaired, but the failure recurred with the front end motor mount. While driving approximately 40 mph, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the driver and passenger side pinion, barons, and seals needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000. MA 10/23/15
I had uneven wear on my tires that were the original tires from the factory. I bought the car new from the Ford dealer. I was told that the tire specs and brand were not the ideal type for this kind of vehicle. No warranty coverage given. I did buy Michelin at OWL and they have held up to present 2014 at 106250 miles.
- the contact owns a 2004 Ford Explorer Sport Trac. There was a vibration in the vehicle, and the vibration increased as the speed increased. The failure happened intermittently, however, the frequency was starting to increase. There were no warning indicators. The failure mileage was 100 miles. The dealer had diagnosed the vehicle as needing new tires. The tires were replaced and the vibration continued. The dealer then diagnosed the failure as characteristic of the vehicle. The contact has repair invoices. The current mileage was 39,000.
I own a 2004 Ford Sport Trac XLT with Goodyear Wrangler rt/S tires (M+S P255/70R16). I have the tires rotated every 3 to 5 thousand miles. Problem is the tires keep cupping out, which creates a less safe driving environment and causes excessive road noise. I've been told by the local tire store that this is a systemic problem with the vehicle and buying new tires will not correct it. How should I proceed to have this issue corrected? note, the wheels are within alignment specifications. Please advise...thanks.
- Niceville , FL, USA
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2004 Ford Explorer Sport Trac ran into guardrail twice on two different occasions during inclement weather. While driving 70 km a cross wind blew the rear of the truck causing the vehicle to hit a guardrail. Another time the consumer was driving 55 km with the 4WD on when the consumer lost control an hit a guardrail on the passenger side. When the passenger side wheel grabbed the slush about 1 inch thick, the consumer released off of the accelerator, slightly corrected the steering to bring the vehicle back but the vehicle kept going to the right, hit three posts and then came back.
A D V E R T I S E M E N T S
- Cutoff, LA, USA