This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Explorer Sport Trac. While driving 10 mph, another vehicle ran a red light and struck the driver's side of the contact's vehicle. A police report was filed. Both sides of the vehicle were damaged and the contact feels that it may be destroyed. The air bags failed to deploy. The contact sustained a bruised chest and struck her head on the steering wheel. The current and failure mileages were 60,000. Updated 02-14-08
The contact states while driving at 45 mph hit another vehicle on the driver's side door. This caused the vehicle to spin, jump a ditch, and then hit a power pole. Upon impact, the airbags did not deploy. The contact sustained injuries including a broken knee cap, hip, and pelvis. The police responded and a report was taken. The vehicle is currently at a Ford dealership. The vehicle has front end damage and a bent frame. The vehicle was equipped with a lcd module, but the dealership will not tell her why the airbags did not deploy.
- Summerville, SC, USA
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- Wellsburg, WV, USA