This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cruise control has failed and needed to be repaired 3 times in the past year and a half. The dealer tells me that the switch in the steering wheel is defective, but I do not believe him. How can the same switch fail and be replaced 3 times. It is something deeper in the system, however changing the switch out alleviates the problem for a while. Now that the truck is out of warranty, it will become a major headache.
I have a 2004 Ford Explorer Sport Trac with cruise control. I have complained several times regarding the fact that it does not disengage immediately. In an emergency situation it takes a full second or more for it to disengage after the breaks are applied. I have been told by the dealer that this is normal, that my vehicle has electronic cruise control that is controlled by a cable driven by an electric motor and not a vacuum control like most cars. If this is true it is a very dangerous situation since I have had to veer off the road when traveling at high speed on a highway and someone pulled into my lane abruptly where if the cruise disengaged when I hit the brakes there would have been plenty of time to avoid a collision or a close call. However, after hitting the brakes I was fighting the continual acceleration, or slow deceleration of the engine. My other cars dump immediately, in fact the accelerator pedal hits your foot if its there, not so with the Ford.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA