This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While operating 2004 Ford Explorer, stopped at stop sign and the rear hatch glass literally exploded. Upon looking, it was realized the hatch arms/ springs let go, bending the hatch causing the glass to completely shatter.
- Gorham, NH, USA
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- Gorham, NH, USA