This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Body/chassis mounts are deteriorating and crumbling. Body is now loose on the frame and has slight movement. These mounts are not rubber like most; they are some sort of urethane composite. Internet research and truck owner sites confirm this to be a common problem. Ford does not see this as a safety/recall issue and has directed owners of suspect vehicles to your department. This particular vehicle has never been in salt or snow. The cab shaking and rattling is causing movement that will undoubtedly effect the brake lines and steering column as they are attached to both the body and the chassis. Ford is now using another compound for the mounts apparently in response to complaints.
- Patillas, PR, USA
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- Patillas, PR, USA