This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We had purchased this vehicle bout a year ago and when we got it we went to get tires and front end alignment and they ended up replacing upper nd lower ball joints, control arm and sway bar on passenger side.this was 6/20/2017. It wasn't making any noise until 1/3/2018. I was going down city street and something popped and then it started roaring. If you put in 4WD it roars loader and jerks. 1/23/18 replaced drivers side wheel hub and bearings. It still roars while accelerating speed but not as bad in 2wd but put in 4WD its real loud and jerks you. I have done research online for this year model Sport Trac and it seems like there are several complaints about this same issue. Everytime get one thing fixed on front end something else happens to it. You can drive it but if you get over 10-15 mph the roaring gets worse and it locked the the whole wheel up and jerked the truck to the side of the road
The cab to frame mounting bolt bushings, and steering stabilizer bushings are have and are crumbling. All need to be replaced. I feel Ford is aware of this problem and should have to fix it. I just inherited this truck and just found out about this. Thank you.
1) improper alignment specifications 2) destruction of all 4 Goodyear tires 3) Ford denied to replace tires although there is a technical service bulletin (05-11-11) pertaining to this issue.
Problems with tires on 2003 Ford Explorer. There was a vibration in the front end, the tire were noticed worn on the inside, there was also a problem with the rear end which was tilted due to a bent frame, the rear end leaked as well. The dealer claimed that they couldn't find anything wrong. (three sets of tires in 20K miles and about two weeks later, they had to replaced one of the back tires again) the noise and vibration remained.
The vehicle was purchased new with a bent frame and a bent rear axle. The vehicle was difficult to steer. 6 sets of tires were used and replaced during this defect. The consumer took the vehicle to dealer where it was diagnosed as a bent frame. However, the dealer will do nothing about the problem. There was a vibration in the front of the vehicle, the dealers didn't find a problem. A couple of weeks later, the consumer noticed that the tires were worn on the inside. The consumer was informed that the rear end was tilted and there was no adjustment for this. The consumer was informed that the frame was bent. Three sets of tires in 20K miles and about 2 weeks later, they had to replace 1 of the back tires again. The noise and vibration remained the same. The consumer requested to be compensated for the bent frame. The rear differential cover leaked.
A D V E R T I S E M E N T S
- Oran, MO, USA