This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Explorer Sport Trac. The contact stated that the vehicle ignited in flames while parked in the driveway. The contact did not disclose how the fire was extinguished. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 180,000.
Sitting at a stop sign vehicle went into acceleration gas peddle went to floor. Foot was on the brake. Checked no carpet stuck under the gas peddle. Foot was not touching gas peddle. It was almost like the cruise control was pressing the gas peddle. Cruise control was off. Shut vehicle off then back on issue went away. This has happened other times to myself and my wife. Sometimes while pushing the gas the gas peddle leaves your foot and continues to the floor on its own, pressing the brake and turning vehicle off seems to resolve the issue. This issue happens so in frequently that it is hard to reproduce for service shop.
The contact owns a 2003 Ford Explorer Sport Trac. While driving approximately 60 mph, the vehicle abnormally decelerated to 40 mph. In addition, there was smoke coming from the front end of the vehicle. The contact was informed by another driver that sparks were coming from under the vehicle. The contact maneuvered the vehicle to the shoulder and discovered that there were flames under the driver's side of the vehicle. The fire department was called and a fire report was filed. The vehicle was towed to a tow yard and was not repaired. The vehicle was destroyed. The approximate failure mileage was 182,000.
- Ellenwood, GA, USA
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Vehicle engine stop while driving on the road. Driving as normal, approx 30 mph when vehicle just stops. Extremely difficult to steer or brake. Perfect weather, no environmental issues--normal temperature, etc. Incident occurred twice, approx one year apart. Took into repair shop to diagnose, no code left on computer.
On July 28 while my wife was driving our new Explorer Sport Trac it just stop running. She started it up and it ran for about 1min then cut off again stranding her in the middle of a highway in a turn lane we reported it to Ford it took over 2 hrs for them to get a tow truck to tow the truck to the dealer it also happened on the 27th. Also the owners manual pages are not right when you look at about how to change a tire it give you a page number and it shows something else like how to change oil.
June 2, 2003 6:40 pm picked up the brand new Explorer Sport Trac from treadwell Ford and drove home to West mobile. June 3, 2003 7:20 am drove the nearly 30 mile commute to work in North mobile county. Upon parking the vehicle, it smelled hot, with a nearly burnt electrical smell. June 3, 2003 ~8:40 pm left work after long day. Drove approximately 3 miles, when radio console went black. Shortly thereafter, entire dashboard panel lighting, headlights, and electrical system started to act erratically. Pulled into bp gas station, and vehicle combustion system began to sputter. Braked to stop vehicle motion temporarily, and vehicle seemed to act drivable again. Attempted to leave bp station, but vehicle stopped and would not restart. Needed assistance to push vehicle out of entrance to highway 43. Creola police officer and another man who both assisted with pushing the vehicle while I steered it stated brake lights were acting erratically. June 4, 2003 ~8:50 am talked with don davis in treadwell Ford service and explained what had happened last night. June 4, 2003 ~5:30 pm don davis left a message at my home that they were working on the vehicle but could not find any problem. June 5, 2003 ~11:30 am don davis left a message at my home that by driving the vehicle around, he was able to reproduce what happened to me the evening of June 3. June 5, 2003 ~5:30 pm don davis left a message that the vehicle was ready to be picked up as the alternator had been replaced.
A D V E R T I S E M E N T S
- Charlotte, NC, USA