This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Ford Explorer sportrac, intermittently brake pedal goes to floor, pedal vibrates, unable to stop. No accident yet but very scary situation. Scheduled to have dealer inspect on 8/8/2011. This has happened several times. No error codes on vehicle diagnostics. This could cause a serious accident!!
While driving and attempting to apply the brakes they failed intermittently. No impact reported. The vehicle was taken to the dealer. The technician test drove the vehicle but could not duplicate the failure. The master cylinder was replaced but the brakes failed again after it was replaced. The vehicle was taken back to the dealer at left for two weeks. During that time the failure could not be duplicated. The consumer feels that the entire brake system should be replaced since the dealer is unable to correct the problem.
- Howell, MI, USA
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- Harrison, OH, USA