This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Ford Explorer Sport Trac stalls when going down the road. It's like you're taking your foot off the gas and back on it again except that isn't what I'm doing. Today it did that and then went dead while driving down the road. I took it to the Ford place but they said with no lights on it wouldn't do any good to hook it up to a machine. They said it could be anything from electronics, fuel pump, etc. My warranty runs out in about 4,500 miles. This has been going on for about a year with the stalling out but this was the first time it actually went dead while driving down the road. I would estimate that over the past year that it has stalled at least 25 separate occasions but only 1 time so far did it go dead.
Consumer complained about a stalling problem. Vehicle was taken to dealer. However, the problem had not been corrected. Also, right rear door locks malfunctioned, and door couldn't be opened except from the outside.
While driving at any speed vehicle intermittently stalled. Consumer made contact with the dealership. The cause of failure was not identified at this time. However, floor manager suggested that for another $125 consumer could have a nice and decent new car".
I have experienced the same problem with gas spewing out of tank when refueling. This is my second Sport Trac. Ford bought back my first one because they couldn't fix ongoing engine problems that started off as a rough idle problem. They even replaced the engine, and surprisingly that made things worse. I have had my new vehicle since the end of July and have experienced similar rough idle problems recently.
Body mounts on left front of vehicle keep coming loose. Vehicle taken to dealer numerous times, dealer will tighten the body mounts. Ford is buying vehicle back.
A D V E R T I S E M E N T S
- Booneville, MS, USA