This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle used at 22,000 miles from local Ford dealer. At 27,380 Ford dealer furnished multi-point inspection, showed no brake issues. At 43,000 miles the brakes started grinding metal to metal. Up to this time there was no audible warning as I usual. To my suprise the rotors could not be turned and needed to be replaced. The brakes could have been replaced and rotors turned befor my purchase but sounded like stretch of the imagination, inferior products ??
2002 Ford Sport Trac- vehicle has less than 40,000 miles on it. Had to have brakes and rotors replaced. Brakes were replaced and rotors turned first time at 21,532 miles on 01-19-04. Complained several times about excessive brake dust, rotors were turned again at 26,885 on 08-27-05. On August 23, 2005 while driving, vehicle just stopped, had towed to Ford dealership and was told it was the air flow valve. Asked Ford to fix and also change oil, service called back to say I needed new brakes and rotors needed to be turned. Gave permission to fix. Received another phone call shortly after saying rotors could not be turned they needed to be replaced. Called Ford customer service in Michigan as was told that brakes were only under warranty for 12,000 miles. Having had the rotors turned twice and then replaced and having less than 40,000 miles on vehicle seemed excessive.
Caller has had to replace the rotors on her vehicle twice. The first time was at 26000 miles and the second time was at 53000 miles. This happened without warning both times. Dealer fixed them the first time. Caller said yesterday she heard a noise and took it in and was told it was the rotor. Today bell tire co. Is fixing the second mishap. Manufacturer has not been contacted yet. Caller does not remember when the first time was.
2002 Ford Explorer Sport Trac premature front brake pad wear, particularly the front inside pad wore down to rotor. Had 30,000 Ford inspection and was only 50% worn on front, at 34,000 miles the pads was worn out and the local dealer bill alexander Ford said thats nominal.
A D V E R T I S E M E N T S
- Sellersburg, IN, USA