This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford Explorer Sport Trac premature front brake pad wear, particularly the front inside pad wore down to rotor. Had 30,000 Ford inspection and was only 50% worn on front, at 34,000 miles the pads was worn out and the local dealer bill alexander Ford said thats nominal.
All four tires were slightly cupping, and the brakes made a thumping noise when they were depressed. Dealership replaced the pads, lubed the front caliper slide pin, and replaced rotors. Vehicle experiencing problems with tires cupping. The following repairs were performed on the vehicle: Engine replaced, brakes, replaced, alignment, battery wiring assembly repaired, dpfe sensor replaced. Consumer asked dealer for a full refund on vehicle.
- Baltimore, OH, USA
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- Yuma, AZ, USA