This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford Sport Trac 8 year old child broke door handle when trying to open door with child lock on. 5 year old child broke the other door handle the same way. Something needs to be done about this. These handles are not heavy dty enough for the weight that is forced on them when trying to open even with the child lock off. These automakers should be forced to stop using the public as guinea pigs to find out what problems they have and then never issue recalls. They just modify it on the next model and blow off prior owners. The handles actually cut my daughters hand when it broke. It is utterly ridiculous. Also the brakes on the same vehicle. I have had to replace the caliper on the pass side twice and they eat brake pads up like mad. It is not driving habits that caused this it is a design flaw. No wonder they went to 4 wheel disc brakes( another wait and modify routine) I'm sure this was their fix for that problem and they avoided another recall. We pay thousand of dollars for these vehicles they should pay the thousands of dollars to fix their engineering and qc departments lack of detail when testing these vehicles. Thank you for anyone caring.
- Mobile, AL, USA
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- Lakeland, FL, USA