This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since the purchase of my Ford exploer Sport Trac in Dec, 2000, I have dealt with a steering shudder. I have had 3 different types of tires on the vehicle and all exhibited this problem. I took the vehicle to a Ford dealer during the warranty period, but they were not sure of the cause. Today I called Ford and they are shifting the burden of the necessary repair to me despite that I brought this up at least twice during the warranty period. I think this is a safety issue and it is especially bad on wet surfaces. I think the repair should be done as a recall and not burden the consumer especially when it was brought to the Ford dealer's attention during the warranty period. There is a technical bulletin out that describes the problem I have with my vehicle. It can affect the ability to control the vehicle especially when turning on wet pavement.
- Ararat, NC, USA
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- Ararat, NC, USA