This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On October 10th, following a cold start, the vehicle was shifted from park into drive with the 4X4 mode selection switch set to 2wd mode. Instead of 2wd mode, the vehicle was in 4X4 low mode. There was no shift command to go into 4X4 low mode and it was impossible to switch out of 4X4 low mode. The vehicle was driven to a dealership in 4X4 low mode. The dealership claimed that the transfer case shift motor had shorted forcing the uncommanded shift to 4X4 low mode. The shift motor was replaced and the vehicle was returned. The old part is available. On November 2nd, following a cold start, the vehicle was shifted from park into drive with the 4X4 mode selection switch set to 2wd mode. After driving a distance less than 1 mile at a vehicle speed of approximately 20mph, a repetitive clicking noise was observed from under the passenger's side dash. While the vehicle was in motion an uncommanded shift to 4X4 low mode occurred. After coming to a stop it was discovered that it was impossible to switch out of 4X4 low mode. The vehicle was driven to the dealership in 4X4 low mode. The most recent repair prior to this issue was related to a Ford recall involving the speed control system.
- Peoria, IL, USA
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- Peoria, IL, USA