This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had 3 tire blow outs in the short time I have had this truck due to the tires rubbing on a part of the steering when making turns. Its rubs off the material of the tire.....also the rear passanger door can not be opened from the inside and bearly opens from the outside. I have a young child making this extremely dangerous. Your site wants me to enter a date... I can't recall all three dates
I have owned this truck since 2002. Left rear passenger door handle broke (one day it worked, next day it was flopping and obviously disconnected). Can't open it from the outside or inside. Front driver's side door handle also feeling floppy and loose. Child "safety" latches on both back passenger doors have never worked properly so anyone sitting in the back seat has to be let out by someone on the outside as the inside door handle won't work. On the internet, you will see that door failures on this make and model are rampant. This is extremely dangerous. In an accident, the driver and/or passengers could not get out of the truck. Fixing the doors is really difficult as w/O being able to open the door, you have to dismantle the interior of the truck in order to get to the I/S door panel. This is not a repair a typical owner could do for themselves, even my mechanic does not want to do it. With the large number of truck owners complaining of this door failure problem on the net and the extremely dangerous position it puts the driver and passengers in, Ford should have a recall issued. Obviously these door latches are very susceptible to failure and continued to be installed by Ford for years.
While driving down the road I heard a popping followed by a lot of metal noise. The truck seamed shift around. Upon looking under the truck the body mount under the passenger seat was gone on both sides of the frame. The cab is now sitting on the frame and some parts around the passenger front mount are cracked. Called Ford, not under warranty or recall. (good answer?) I think not....took to local Ford dealer in ri. Told him what the problem was and that my wife wanted to use the Sport Trac to pick up our 1 year old grandson. He told me the truck was unsafe and not to drive it... sound like a maintenance issue? sounds more like a product failure. Ford knows. NHTSA knows. We who own know. This is not environmental due to the fact that I see it is also happening in Texas too. So I will call Ford again and demand the fix as many times as it takes til my truck is fixed. The NHTSA needs to start calling this what it is "Ford"S bad product decision and not the burden of the consumer.
When I had my vehicle inspected I was informed the body mounts were almost all rusted out and there is a danger the body could come loose. Its easy to picture what could happen it this occurred in a 60 mph curve on interstate. Mechanics tell this is unheard of in any other vehicles except Ford Explorer Sport tracs model years 2001 thru 2005. If this isnt a hazard I dont know what is. Its evident this parts are junk and Ford did nothing to correct it. Starting in 2006 this problem no longer existed.
Vehicle body mounts have dried out and crumbles when touched. This deterioration causes the body to ride on top of the frame which could eventually result in other vehicle damage and possible safety issues. Appears the product was made of substandard material and has been worn out for quite a few years.
- Maumelle, AR, USA
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Sub frame body mounts are falling apart. I noticed this in 2008 but did not know what it was. Car has less than 72000 miles and is garaged, no off road use. Mounts are brittle and fall of vehicle. Ford says --so sad too bad. Never seen mounts fall apart and I have owned vehicles for over 40 years.
The contact owns a 2001 Ford Explorer Sport Trac. The contact stated that while performing routine maintenance he noticed that the body bushing had deteriorated. The vehicle was taken to the dealer who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 124,000 and current mileage was 132,000.
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- Surprise, AZ, USA