Is your defective Ford Explorer actually a LEMON?

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A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Back Over Prevention — Display Function
Electrical System — Wiring

Summary
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Actions
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Documents (3)

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Date Announced
OCT 13, 2023
Vehicles Affected
2,866
Ford Recall #
23C31
NHTSA Campaign #
23V686000
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