This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked and idling with the air conditioner activated, the rear hatch door window suddenly shattered. The contact stated that during the failure, there was no impact on the window to cause the shattering of the window. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 28,000.
The contact owns a 2022 Ford Explorer. The contact stated that while operating the vehicle and attempting to roll up the window, the rear passenger-??s side window failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the wiring harness needed to be repaired, the window was very hot, and the battery needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,420.
- Bentonville, VA, USA
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- Montgomery, AL, USA