This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle is a hybrid police interceptor utility. The unit was moving running radar and activated its emergency equipment, made a u-turn on a highway cross over, when accelerating in pursuit of a vehicle its engine stalled out and shut off. The vehicle stated to shift to neutral and restart when safe. The officer shifted to neutral and the vehicle would not restart. It was coasted off the roadway and towed. This is the third issue of this type that has occurred with our fleet of ford hybrid police interceptor utilities.
Transmission fails to smoothly shift, vehicle delays going in reverse after driving causing delays to park and shakes while downshifting. Drivers anticipate the vehicle to be able to backup sooner and can cause accident with delays. Safety 360 display and rear view camera goes completely out, inverts, and has delay when functions. Vehicle has full power failure while driving and can take 10 minutes to turn back on, happened twice.
I have received six (6) notifications of a power train failure, which causes the vehicle to "shudder" at highway speeds. The first issue took place 09/01/2023, and the last was on 11/1/2023. The vehicle then continues to operate normally. If the vehicle is turned off and then on again, the light clears. I took the vehicle to Tamiami Ford for service. They reported that they can see that their is an issue, but are unable to diagnose it.
- Naples, FL, USA
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Vehicle was pushing blue smoke, dealership replaced the turbo. Blue smoke returned furiously and dealership replaced the top end including valve assembly. While on a 900 mile journey through northern idaho, the engine completely failed at highway speed leaving me stranded. Ford believes they have cured the valve issue when in fact a new long block motor failed on first long distance trip. Please don't let anyone else go through this I lost thousands of dollars in out of pocket expenses, missed my best friends funeral among other things. These manufacturers need to be held accountable for poor workmanship!!!
When engaging vehicle from park to gear (ex drive, reverse) or from gear into park there is a delay. Meaning vehicle doesn-??t engage into drive or reverse when it is placed in that gear, it will take a moment for gear to engage, sometimes resulting in a jerking motion of vehicle. This jerking motion also happens when vehicle is automatically shifting as speed (rpm) increase. There is also a delay when pacing the vehicle from a moving gear into park, there is a delay of vehicle locking into park, sometimes motion is still felt.
As you drive and pick up speed at the range of 29 to 31 mph, exactly the car shutters and shakes. It is known by Ford that the driveshaft needs to be angled due to the hybrid battery location in the car. This particular problem is consistent with a driveshaft replacement that has been known by Ford as well as bearings in the driveshaft. I have had problems with the shuttering in this vehicle almost since day, one of owning it.
I was driving (at a fairly low speed) recently when my vehicle began driving erratically. I pulled over and noticed that there was smoke in the passenger compartment. I exited the vehicle and walked to the passenger side (out of traffic) and opened the passenger door to retrieve my cell phone. At that point there was a burst of flame upon opening the door, and the fire quickly spread to the passenger compartment.
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
4 days after purchase car started shutting off after cranking. Sometimes it would be just once and sometimes it could be up to 4 times within the first 1-2 min of attempted driving. It would re-crank easily each time but by the time you would reach for seatbelt, it would stall. Sometimes you could put it in gear and drive a few yards and it would stall. This only happened with me in the mornings and no more through the day. It has now been with the local Ford dealership for 3 weeks. They replaced a vapor valve that they believe was stuck open within the first day of having it. When I picked it up and cranked it, it shut off again. Twice while I was at dealership so I left it again. Have not gotten back as of today which is 3 weeks now.
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
On four occasions over the past 30 days the vehicle has simply lost power while driving. No acceleration and the vehicle coasts to a stop and will not restart. On a few occasions it restarted after some time. Just shutdown while driving down the road. The third time it happened we took to the dealer and they claimed to fix a fuel pump module. It happened again a few days later. Took it back to the dealer and they claimed it was just low on gas even though it-??s happened four times and there was gas in the tank. Took it home from the dealer a second time and simply ran it in the driveway for ten minutes and the engine stopped. Tried a second time and same result. Wouldn-??t start again for 10 minutes.
A D V E R T I S E M E N T S
- Warrenton, VA, USA