This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the rearview camera failed to display properly with a delay while shifting into gear. The vehicle was taken to the dealer where it was diagnosed with a hardware system failure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer stated that a known software system recall had been associated with the vehicle, but the VIN was not associated with the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
- Bandon, OR, USA
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- Bandon, OR, USA