This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving a significant rumble and vibration occurs under the center console. This typically occurs while coasting, usually around 40 mph. When this occurred on the freeway, I felt I may lose control of the car and immediately exited to slow speeds.
The contact owns a 2022 Ford Explorer. The contact stated while attempting to reverse into a parking spot, the gear shifter was moved to reverse(R) however, there was a 5-second lag before the transmission selected the intended gear. The contact stated no warning light was illuminated. The contact stated while receiving an oil change at the local dealer, the dealer stated that the valve body needed to be replaced. The vehicle was repaired but continued to experience the same failure. The contact took the vehicle to back the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
When going from Drive to Reverse, the car will delay for 30 seconds to a minute and display a white vehicle screen. It will be inoperable during this delay time, which can be dangerous given the situation and I have almost been hit twice because of this delay. I am uncomfortable driving the vehicle, as not being able to put the car immediately into reverse in any given situation is dangerous for both myself, my children and anyone else on the road. The vehicle has been into the dealership, they said no issue exist. However, after picking up the vehicle the concern still exist and now I am stuck with a vehicle that I cannot drive. No warning messages are being displayed, this is one reason why the dealership is saying there is no issue.
While attempting to reverse the vehicle has a delay, or rolls forward, and then vehicle will hard shift into gear quite roughly. the vehicle was taken to the dealership in 02/23 for repair where it spent 2 weeks at a mileage of 5650. the dealership did what they would fix the issue. Well in June 2023 the issue started happening again, and now slips while driving. For as much as i paid for this car, this should not be happening. It is a serious safety hazard that could result in an accident or someone being hurt. My vehicle should not have to go back into the shop again, and Ford needs to resolve these issues, or provide replacement transportation given the amount of time the dealer has to have for repairs. This is my only vehicle. They should replace the transmission, and see if it resolves the issue. This is a know issue, and it needs fixed asap.
The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the vehicle was shaking and slow to respond. The contact stated that the back over prevention camera screen was gray while the vehicle was rolling backwards. The contact stated that the back over prevention camera screen then turned blue. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired due to a scheduling issue. The manufacturer was contacted and referred the contact back to the dealer. The failure mileage was approximately 18,000.
- Sanger, TX, USA
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2022 Ford Explorer bought brand new from dealership, began noticing lagging in vehicle when going from DRIVE to REVERSE. Car will stall between drive and reverse in the neutral position for a period of time longer than normal (up to 10 seconds). This occurs on a regular basis, multiple times while blocking a road or parking lot while attempting to back into a parking spot, at which time vehicle appears to be in neutral and will roll forward or backward if not holding the brake which could cause the vehicle to hit buildings, people, other cars, etc. Only one warning light came on at one time stating -??Transmission Fault stuck in park-?? and vehicle would not move or go into another gear. Vehicle taken to a ford dealer at which time they stated they did see the fault, did an update on the computer system which seemed to stop it and if it persisted the shifter would need replaced. Within only 1-2 days after leaving the dealership the car began to regularly and recurrently have the same fault of delaying from drive to reverse. This issue does not seem to occur when going from Park to reverse. This appears to be a persistent complaint from owners specifically of 2022 Ford Explorers.
The contact owns a 2022 Ford Explorer. The contact stated while driving approximately 55 MPH and ascending an incline, the transmission slipped out of gear, and the vehicle started to lose motive power. The contact stated that the -??Pre-Collision Assist Unavailable-?? and -??Powertrain Malfunction/Reduced Power-?? warning lights were illuminated. The contact stated that the vehicle would rev when the accelerator pedal was depressed; however, the vehicle failed to respond. The contact was able to return to the original destination however, the vehicle had to be restarted for the vehicle to operate as needed. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.
The contact owns a 2022 Ford Explorer. The contact stated while driving 40 MPH and approaching a stop light, the vehicle failed to decelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer and an unknown valve was replaced; however, the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 10,000.
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 15 MPH, the vehicle hesitated while accelerating and lost motive power. No warning light was illuminated. Additionally, the rearview camera was inoperable while reversing. The contact stated that the front driver's side seat inadvertently moved towards the steering wheel while driving. The headlights inadvertently turned off while driving at night. The contact stated that the transmission also failed to shift into gear. The vehicle was towed to the dealer, where it was diagnosed with unknown electrical failures due to faulty programming. The dealer confirmed that parts were not available to perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,800. VIN tool confirms parts not available.
Vehicle is as purchases brand new in august 2022. After a few months when engaging reverse, there is a lag time of 3-10 seconds. The reverse screen in dash does not engage as well. Local dealer -??fixed-?? in February 2023 at roughly 5k miles. Issue has returned. When brought to dealer beginning of May 2023. We were informed they would not work on it as it-??s a known issue with no fix. Issue is creating problems when attempting parallel parks, k-turns, parking, anything to do in the road requiring timliness and safe execution of parking. When vehicle has the lag time it is not in gear and wil roll if on an incline.
When shifting from Drive to Reverse there is a delay ranging from 4-15 seconds before it engages. I have not been able to identify what it is that makes the delay more or less, but there is always a delay. I usually need to back into my driveway, so pulling past it and then selecting Reverse results in one bump (into Neutral) after several seconds. If the throttle is applied the engine rpm will increase with no movement of the vehicle until there is another bump when it finally engages Reverse. If I sit in place with foot on the brake and wait from the two "bumps" (Neutral and then Reverse) the Reverse bump will sometimes jolt the vehicle backwards. I purchased the vehicle with 1,900 miles on it and at present have 5000 miles on it. It has exhibited this behavior since I have had it. When going from Park into Reverse there does not seem to be a delay.
When accelerating the transmission has a rough engagement from 1-2 and at times from 2-3 it also downshifts hard from 3-2. At times it takes 2 seconds to engage second gear and when you hit the breaks hard it jerks you really badly. This makes it extremely through pulling into traffic with cars coming and not know how long it will take for your car shift and get up to speed.
When vehicle is put into reverse, there is a 15-20 second delay before reverse kicks in. You don't know when it is reverse yet, you let go of brakes and vehicle moves forward until transmission engages. Have taken vehicle to dealer to have checked out and ford and dealer says normal delay. Very unsafe not knowing when reverse kicks in, I have rolled forward into garage when ready to back out. No warnings come on about transmission. This started as soon as i bought the vehicle.
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn-??t positive it was coming from the Explorer or a fire nearby.
When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic?
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
A D V E R T I S E M E N T S
- Taylorsville, UT, USA