This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Explorer. The contact stated while it was raining, the windshield wipers were activated but failed to clear the windshield as needed. The vehicle was taken to the dealer and the wipers were replaced, but the failure continued. The vehicle was taken to the dealer and the windshield arm were replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the vehicle operated as designed. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 5,000. The VIN was not available.
- Cottage Grove, MN, USA
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- Cottage Grove, MN, USA