This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Explorer. The contact stated that after parking the vehicle, there was an abnormal fuel odor inside and outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel hoses had ruptured due to the hoses making contact and rubbing together. The contact was informed that the fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V859000 (FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.
- Haslet, TX, USA
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- Haslet, TX, USA