This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Explorer. The contact stated while driving approximately 60 MPH, the vehicle lost power steering functionality. The contact stated that prior to the failure she observed a "transmission code" warning that flashed twice but did not illuminate again. The contact pulled off the roadway and stopped the vehicle. The vehicle was restarted and regained power steering functionality. Additionally, the instrument cluster failed to operate as needed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The contact stated that the instrument cluster failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
- Morris, MN, USA
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- Morris, MN, USA