The rear left brake caliper locked up and caused damage to the wheel, tire, rotors and most of the brake assembly. Ford service thought that maybe a bolt fell out. The vehicle has ~36000 miles. I purchased what was called a bumper to bumper warranty from the dealership but was told it did not cover the problem. The damage is $3200. I looked at online forums and found numerous entries about the brake caliper issues. A parts employee at a dealership told me the part (L1MZ2B511C) was on national backorder due to a "Quality" problem. Ford customer service said they would not cover the repair because there is no recall.

- Plattsmouth, NE, USA

The contact owns a 2020 Ford Explorer. The contact stated that while driving at various speeds and whenever attempting to accelerate the vehicle would display a jerking sensation. It would jump as if it wanted to fail and or stall. power train malfunctioning, hill start pre-collision assist, front camera low visibility, as well as others, all had illuminated on the dashboard. The vehicle had been taken to the dealer who diagnosed that the all wheel drive module had failed and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred them to NHTSA. The approximate failure mileage was 34,412.

- Nutley, NJ, USA

My 2020 Ford Explorer which I purchased a week ago and is equipped with hankook kinergy GT tires has me all over the road when traveling on the freeway at speeds above 55 miles per hour on straight aways along with curves. It is dangerous because with short notice the vehicle will drift to the left or right because of the quality of the tires, upon further investigation it appears that many others that have vehicle's with these tires experience blow-outs, uneven wearing, and complaints about ride quality.

- Burbank, CA, USA