The transmission was always a rough shifter, but that was announced even before it was available for sale. It gradually improved. But suddenly, the tranny banged, slammed, and shook when downshifting. The dealer picked it up and told me today (2/23) that a complete rebuild is needed.
Purchased a 2020 Ford Explorer used from a dealership 6/24/2021. Two and a half months later on 09/14/2021 I was advised the transmission is "pouched / gone" and will likely need to be replaced. There should be a recall on this car.
- Lisa P.,
Terra Cotta, ON, Canada
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Downshifting would yank passengers forward with force.
- Thomas W., Millville, NJ, US