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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
1,627 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Explorer fuel system problems

fuel system problem

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2020 Ford Explorer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Dec 172020

Explorer

  • 651 miles

A D V E R T I S E M E N T S

Vehicle will not start when parked on driveway w/ nose facing street if there is less than about a quarter of a tank of gas in it. When tried to many times the dash reads cranking limit exceeded. Vehicle was towed to dealership - 2021 loaner was provided and the same issue happened. Dealership also advised they had another customer with a 2021 Explorer have the same issue a week prior. Was told to park my car in street and not use driveway or to always have more than a quarter tank of gas. These are not acceptable answers

- Monroe, NJ, USA

problem #8

Nov 252020

Explorer

  • 7,300 miles
Vehicle has been in multiple repair shops multiple times for fuel pump, electrical, and power train problems. The first time it shut down in the middle of a parking lot, it was towed was at 1720 miles. It currently has 7772 miles. I would get it out of the shop one day the car would either have the same warning lights appear or break down totally. Prime example picked it up on Monday, November 23, 2020 and it started experiencing problems on the 24th as soon as the gas warning light came on the car shut off at 65 mph and all the cabin lights came on inside the car. I managed to get it restarted after 20 minutes around 8:15 pm and get to a gas station and I put gas in it and the gas warning lights went out. Then shut down completely at 70 mph on the 25th on highway 421 near yadkinville, nc. Warning lights would appear at the moment the car shuts down. (near hit by a tractor-trailer that swerved to miss hitting me.) had it towed to two separate Ford dealerships. The first said they could not work on it because it was a holiday and they knew I was out-of-town from Virginia. The second dealership inquired about the problem. Ohmed out the fuel component and discovered the connector was defective on the fuel pump and it had been wired improperly and replaced the missing screws on the fuel pump. The shop rewired the component correctly and the vehicle runs. I still consider the car unsafe because I can still feel the powertrain jerk subtlety.

- Stafford, VA, USA

problem #7

Sep 252020

Explorer

  • 12,100 miles
Received malfunction indicator lamp- regulatory

- Argyle, TX, USA

problem #6

Mar 052020

Explorer

  • 12,600 miles

A D V E R T I S E M E N T S

Transmission issues again. Same broken / cracked weld at transmission oil cooler. Part replaced. This is the vehicle's 3rd oil cooler (we're at 12,600 miles now)

- Houston, TX, USA

problem #5

Feb 042020

Explorer

  • 3 miles
When starting at intersections or stopping you can hear and feel the fuel in the tank sloshing back and forth. I've taken my vehicle to the dealership and they confirmed the noise and documented it. They reached out to Ford which said they knew of the issue and at this time there is no fix.

- London, KY, USA

problem #4

Feb 032020

Explorer

  • miles
Fuel tank sloshing and clunking noise underneath the driver and passenger seats. The vehicle fuel tank design locates a portion of the gas tank under the vehicle and below the seats. When the gas tank is above half full, you can hear and feel the gas moving in the tank, especially at low speed, during traffic with frequent stopping. Not sure how safe is to feel the gas moving inside the fuel tank and the noise when the gas impacts the gas tank walls. When the tank is full and you brake, the fuel sloshes forward and moves something inside and slams against the inside of the tank.

- College Station, TX, USA

problem #3

Nov 012019

Explorer

  • 300 miles

A D V E R T I S E M E N T S

During low speed maneuvers like parking and when coming to a stop, the fuel sloshes loudly and can be heard inside the vehicle. It sloshes most noticeably when the fuel level is above 3/4 full. The fuel moves so much it sometimes sounds like there's something hitting the floor underneath the driver seat or a driveline issue.

- Greeley, CO, USA

problem #2

Nov 022019

Explorer

  • 5,800 miles
The Explorer was put into reverse. The vehicle drove forward about 3 ft, jerked, then slammed into reverse. Reaction time on my behalf was slow as it was unexpected, I almost hit a light pole. This occurred in a parking lot

- Houston, TX, USA

problem #1

Dec 102019

Explorer

  • 2,000 miles
Breaks gave out while backing out of lane. Separate issue pressed on gas no response or delayed response in stop and go traffic. Acted like it was almost out of gas but not. Also other small issue is loud high whistle noise above 70mph.

- Fremont, NE, USA

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