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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Explorer body / paint problems

body / paint problem

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2020 Ford Explorer Owner Comments

problem #1

Jan 072024

Explorer

  • miles

A D V E R T I S E M E N T S

Tailgate latching warning is intermittent in indicating if a lift gate is actually left open. This has been a reported issue by multiple users on forums. It-??s caused me to have to call airport security to make sure my tailgate was indeed latch and happened three other instances. Some users have reported that they have had their driver door entry keypad unplugged that-??s shorting the car-??s warning system. This now sets off my car alarm and also sends a notification via the ford app. See other users experiencing the same issue since 2022 and ford trying to charge customers for short, even some reporting not being able to open the lift gate at all. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fairfield, CA, USA

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