This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford Explorer. The contact stated while driving at an undisclosed speed, the AWD became inoperable. The park assist, traction control, ABS, Lane Keep System, front radar, and the parking sensor also became inoperable. The map displayed on half the screen. The screen was black with a blue rectangle. The cabin temperature indicator was flickering. The vehicle was taken to the local dealer and the contact was informed that an update and reprogram of the system was needed. The vehicle was not repaired. The manufacturer was contacted and offered financial assistance, but no assistance was provided. The failure mileage was unknown.
- El Paso, TX, USA
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- El Paso, TX, USA